Milestone One is a Site Enabling Services organization with global headquarters in Zug, Switzerland. We understand what clinical study sites need and our mission is to support sites in stronger study delivery.

As a Milestone One Site Coordinator you will supports study sites in all trial related activities according to ICH-GCP, protocol requirements within Study specific defined timelines and enrollment goals.

Based in Zagreb, Croatia

In this role you will:

• Act as the main line of communication between the Sponsor or CRO and the site.
• Assist in scheduling and preparation for all types of monitoring visits at the medical institution/research center.
• Be present and available to respond to monitors during all types of monitoring visits conducted at the medical institution.
• Track patient enrollment and actively support the medical site and CRO/Sponsor team in meeting project timelines and enrollment goals.
• Maintain study specific and general tracking of documents at the site level.
• Accurate and timely data entry into study specific EDC systems and timely resolution of data clarification queries issued for the site.
• Timely reporting and follow up on Reportable Adverse Events and Protocol Deviations.
• Proper handling, accountability and reconciliation of investigational products and clinical supplies.
• Collect, handle and maintain all site-specific regulatory documents as needed.
• Support Investigator and Site payments and processes as needed.
• Schedule and/or perform study procedures as per study requirements and delegation of responsibilities.
• Prepare for and participate in onsite study audits or regulatory agency inspections.

• College or university degree in Life Sciences, preferably in pharmacy, nursing or lab analytics.
• Prior experience in clinical trial environment
• Full proficiency in Croatian and intermediate English language proficiency.
• Ability to work in a fast-paced environment, with short timelines and multiple tasks to be completed simultaneously.
• Ability to effectively communicate in stressful situations and demonstrate the ability to problem-solve in an effective and efficient manner.
• Own car and valid Driver's License with the ability to travel as needed.
• Flexibility in working hours may be required depending on the schedule of study procedures and/or patient visits.

If you feel it is time to make your skills and knowledge visible within a developing company with true focus on its people, then Milestone One is the right choice for you.