IT Systems Administrator

  • Durham, NC, USA
  • Full-time

Company Description

PSI is a leading Contract Research Organization with more than 22 years in the industry, offering a perfect balance between stability and innovation to both clients and employees.  We focus on delivering quality and on-time services across a variety of therapeutic indications.

Job Description

This is an office-based position in Durham, NC. 

We are looking for professional, qualified and enthusiastic candidates to take up a full-time position of a Systems Administrator to provide daily technical support.

The scope of responsibilities will include:

  • Troubleshooting and diagnosing desktop computer systems and peripheral equipment problems.
  • Help Desk activities - Logging all reported issues and user interaction into ticketing system
  • Installation, configuration, maintenance and upgrades of desktop computer systems and peripherals
  • Data backups, data restores, disaster recovery, and storage management
  • Assistance with collecting information to analyze and evaluate existing or proposed computer systems.
  • Assistance with computer systems assets management
  • Assistance with technical research on systems upgrades to determine feasibility, cost, time required, and compatibility with current systems
  • Evaluation and provision of recommendations regarding IT purchases, organization of purchasing process, provision of inputs to IT budgets, planning and financial forecasts
  • Development and update of technical documentation and users’ guides and tutorials
  • Documentation of systems problems and resolutions for future reference


  • College Degree preferably in Computer Science or a related field
  • Microsoft Certified Desktop Support Technician (MCDST) training
  • Microsoft Certified Professional (MCP) training is a plus
  • Microsoft Certified Systems Engineer (MCSE) training is a plus
  • Minimum 1.5 years of related experience in systems and network administration
  • Knowledge of basic systems administration tools and processes
  • Experience with complex TCP/IP networks with multiple routing
  • Experience with host/network security

Additional Information

Make the right call and take your career to a whole new level. Join the company that focuses on its people and invests in their professional development and success.

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