Panorama Mortgage Group (PMG) is a national mortgage lender headquartered in Las Vegas, Nevada. Since its establishment in 2005, PMG has successfully funded over $100 billion in loans. As a leading provider of mortgage loans, PMG specializes in assisting individuals in purchasing or refinancing their homes.

Panorama Mortgage Group Mexico, S de RL de CV (PMG MX) operates as an integral part of Panorama Mortgage Group with a focus on mortgage loan production, actively supporting the company's day-to-day operations in the United States and servicing its various brands. PMG MX is committed to delivering comprehensive operational assistance, ensuring a seamless and efficient mortgage loan production process, while also prioritizing sustainability and cost efficiency.

Our HR assistant position requires excellent customer service, organizational skills and the ability to handle sensitive information confidentially. Ultimately, this is an opportunity to gain HR experience in a fast-paced work environment by supporting and improving all HR functions. 

Responsibilities: 

• Provide Level one support to employees. 

• Respond to customer queries within SLAs 

• Maintain employee records 

• Update and maintain the HRIS (e.g. new hires, separations, vacation and sick leaves) 

• Provide administration support to all HR functions  

• Assist in preparing paperwork for HR policies and procedures 

• Process employees’ requests and provide relevant information 

• Assist in coordinating HR projects, meetings and events 

• Assist Employee Relations in scheduling investigatory interviews and template creation 

• Prepare reports and presentations for internal communications 

• Able to comply with the policies and procedures outlined in the Company Handbook  

• Perform other duties as assigned by supervisor 

Supervisory Responsibilities: 

This position has no supervisory responsibilities. 

• Provide Level One Support to employees 

• Maintain and update HRIS 

• Provide administration support to all HR functions 

• 1-year work experience as an administrative assistant or Hospitality/Service Industry 

• Hands-on experience with HR software, HRIS or HRMS (ADP preferred) 

• PC literacy and experience with MS Office applications 

• Excellent organizational and time-management skills 

• Customer service experience and teamwork skills 

• Bachelor’s degree in Human Resources, other relevant field or equivalent experience 

• Timely communication and response times according to department standards 

Physical/Sensory Requirements: 

• Must be able to lift 25 pounds at a time 

• Bend, stoop and stretch as needed 

• Prolonged periods of sitting, standing and or ambulating (Employee has some control over the length of time) 

• Prolonged use of computers, telephone, and other standard office equipment which includes reading, writing, listening or speaking 

• Fluency in English language (written, oral, spoken); fluency in a second language desirable 

All your information will be kept confidential according to EEO guidelines.