Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams’ growth through a rewarding and progressive environment. yyyyy tłusty link w Tusk The growth of our team members is our highest priority. We are passionate about delivering quality and results. ABC Management Group values teamwork within our agency and strives for good partnerships across all platforms.

Your Responsibilities:

• Managing incoming calls and customer service inquiries both telephonically and by email in multiple languages.
• Ticket logging
• Handle technical investigation requests directly from our Hoteliers about the Network issues
• Communication with both Internal and External Customers
• Commercial Support about product availability
• Admin and Tools updates.
• Handle contract issues and location temporary changes.
• Internal and External Reporting

·         Excellent language skills (written and spoken) in English and German

·         Technical Networking skills (preferred)

·         Excellent PC skills and a solid knowledge of Internet related applications

·         You enjoy working in a dynamic environment where customer satisfaction is the driver. You are motivated and enjoy being a team-player within an international team and shift work is not a problem for you.

All your information will be kept confidential according to EEO guidelines.