Chat Support Agent (J001057)

  • Alabang, Muntinlupa, Metro Manila, Philippines
  • Full-time

Company Description

Outsourced.ph is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business. With Outsourced you can scale your organisation quickly, easily and cost effectively with dedicated remote staff based in our modern offices in Manila.

Qualifications

Qualifications:

  • Candidate must possess at least a Bachelor's/College Degree , any field.
  • At least 2-3 year(s) of working experience in the related field is required for this position.
  • Excellent communication skills
  • Excellent English language skills
  • Excellent customer service skills
  • Strong attention to detail
  • Ability to work within a team as well as independently
  • Ability to work in a high volume, fast paced environment
  • Ability to prioritize
  • Ability to make decisions and make use of best judgement for varied requests or situations
  • Good problem-solving skills
  • Proven experience in a support or service delivery environment
  • IT knowledge would be an advantage
  • Experience with customer support for SaaS specifically would be an advantage
  • Full-Time position(s) available.

Working Hours:

  • 1:00AM to 10:00PM Manila Time

Additional Information

By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.