Associate Product Manager

  • Full-time

Company Description

We believe that now is the time to reevaluate the impact of spaces we create to live, work, and play. Building sustainably at a global scale requires better tools and technology for the people involved. We're attacking this at the core -- Outer Labs provides modern human-centric apps for stakeholders who can directly influence the way real estate, architecture, and construction decisions are made in their projects.

Some questions we find ourselves asking: ​How can we help an Architect explore thousands of ideas in the time it currently takes to explore one? How can software optimize the quality of space for usability while reducing the cost and resources required to build?​ How do we encourage adoption of reusable solutions that can be manufactured more sustainably and efficiently?

Answers to these questions require deep expertise in design and engineering that comes from every level of our company. This is why we’ve invested deeply in building a culture that empowers its employees to do great work and directly shape the future of its products. We want smart, creative, and intentional individuals to be part of our core team. Are you in?

Job Description

We are actively seeking a skilled, outcome-oriented, and empathetic Associate Product Manager to join our growing team. As part of the Client Services team, you will work with your product management peers, alongside product design, business development, software engineers, and our customers to bring ideas to life. 

Within the larger Client Services team, you’ll work closely with a team of 3 to 5 product managers on problems related to real estate portfolio management, forecasting, and cost. 

A key to success in the role of a product manager at Outer Labs is the ability to build trusting, professional relationships with our customers, the users of our applications, and our design and development teams. As a product manager you will be the nexus between all stakeholders, bringing alignment and driving the execution of exciting new applications for the real estate industry. 
 

Responsibilities

  • Support Senior Product Managers to drive the entire product lifecycle for a 0 to 1 product through planning, design, development, launch, and maintenance 

  • Support Senior Product Managers to set the product vision and strategic direction, working with all relevant stakeholders 

  • Support Senior Product Managers to develop comprehensive project plans that merge customer requirements with company goals and coordinate various resources (internal and external) during all project phases

  • Support Senior Product Managers to define and manage the product roadmap

  • Prioritize features and manage trade-offs with consideration of the end users, our customer, and the business

  • Build and manage trusting relationships with internal (engineering, UX, product strategy, sales, marketing, leadership) and external (customers, end-users, partners) stakeholders

  • Monitor, analyze, report on, and manage project progress, with a laser-focus on outcomes for customers and for the business as a whole

  • Maintain and manage the project knowledge base and documentation

  • Identify and manage risks, opportunities and changes to scope, schedule, costs 

  • Support Senior Product Managers to create proposals, participate in contract negotiations, and coordinate internal and external resources to execute related administrative tasks

  • Plan and coordinate communications, meetings, workshops and other engagements with team members and stakeholders

About the team

The client services team is a mix of people with experience in traditional product management as well as non-traditional backgrounds such as architecture, computational design, academia, and more. We value outcome-oriented problem solving, open mindedness, and passion for bringing all team members together to execute on a common goal.

 

Qualifications

  • 1+ years of proven working experience in project and/or product management, preferably in the context of commercial real estate and 0 to 1 products

  • Demonstrated stakeholder management experience, experience in Client Services is a plus

  • Strong interpersonal and communication skills, written, verbal, and visual

  • The ability to communicate complex ideas effectively 

  • Basic understanding of product delivery processes, both agile and waterfall

  • Strong organizational skills

  • Experience in data analytics is a preferred

  • Flexible to travel for customer meetings as needed

  • Project Management Professional (PMP) / PRINCE II certification is a plus

Additional Information

Outer Labs is a great place to work, and we care deeply about our team!  Beyond creating a place where people can do their best, we also believe in fairness, equity, and creating opportunities for people from all sorts of backgrounds. Some of the benefits we offer include:

  • Unlimited PTO
  • 11 paid company holidays
  • Computer and home office setup of your choice, or access to a co-working space if desired
  • Healthcare, dental, and vision insurance for employee & dependents.  We cover 85% of the cost for employee, and 75% of the cost for dependents
  • 401K with up to 4% matching, FSA, & DCA
  • Flexible working hours
  • 100% remote working
  • Paid parental leave for all new parents
  • $1500 yearly career development budget (conferences, courses, books, coaching, etc.)

Outer Labs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Additionally, we remain dedicated to building a diverse, inclusive, and collaborative work environment. If you’re excited about this role, but your past experience doesn’t align perfectly with every qualification, we encourage you to apply anyways - you may be the right candidate for this or other roles!