Orion Integration Group is a full service systems integrator offering our clients a range of solutions such as voice and data structured cabling, video surveillance, access control, network security and backups, managed IT services and VoIP/telephony. Mindful of our primary mission, we endeavor to enrich our employees' careers and quality of life, while striving to fulfill our role as a leader in the corporate community.

Provide business-process solutions to customer problems using information technology tools and skills. Provide phone and onsite representation and client support services for clients.

Must be able to communicate professionally and in a positive manner with our clients and staff (both verbally and in writing) using appropriate language for the audience. Must possess a strong understanding of our client’s business issues. Must exhibit excellent organizational and documentation skills. Possess the ability to manage multiple priorities at the same time. Must be highly organized, a self-starter, independent worker, and aggressive in achieving results. A wide degree of creativity and latitude is expected. Must possess proven customer support experience and demonstrated ability to build strong customer relationships and solve client problems. Existing Microsoft certifications or a willingness to become Microsoft certified is desired.

Job Responsibilities

• Provide general implementation, support, administration and management of Windows 7/8/10 workstations, Windows 2008/2012/2016 servers, and related services such as Exchange, Active Directory, etc.
• Provide daily ongoing support for multiple client networks both onsite and remotely by managing computers, users and domains, providing hardware and software installation, maintaining onsite and offsite backups, maintaining antivirus & spam solutions, and troubleshooting problems.
• Provide general implementation, support, administration and management of backup and security software, including other server based network administration tools.
• Support LAN connectivity in both simple and complex environments.
• Provide one-on-one and small group user training on operating system and software usage.
• Provide sales engineering support as requested to help close a technically complex sale.
• Provide and maintain client documentation, diagrams, drawings, etc.
• Devote adequate time to maintaining professional, human relation, and technical skills.

Benefits: Training, competitive hourly rate (depending upon performance/experience), retirement and accrued paid time off available after introductory period.

The opportunity to join a fun, forward-looking company with a history of success that will help you achieve your goals awaits you!