Operations Associate

  • Full-time
  • Requisition: Operations Specialist

Company Description

Order is a guided B2B marketplace with a mission to simplify buying for businesses. Order makes it easy for businesses to place and track purchases across all their vendors, control spend, and make payments in a single, consolidated bill. Tailored insights and purchasing recommendations fuel smarter spending decisions so businesses can easily save time and money on what they need to grow.

Founded in 2016 and headquartered in New York City, Order oversees nearly half a billion in annualized spend across hundreds of customers like WeWork, SoulCycle, Lume, and High Level Health. Order has raised $50M in funding from industry-leading investors like MIT, Stage 2 Capital, Rally Ventures, 645 Ventures, and more. Order has been proudly named as a 50 to Watch by Spend Matters and a Best Place to Work by BuiltIn.

See growth from a new perspective, when everything is in Order. Visit us at Order.co.

Job Description

Responsibilities

  • Order management - process individual vendor orders for our clients, routing them through hundreds of vendors based on client preferences and availability

  • Curate client and Order catalogs, and ensure our vendor data/rules are up to date

  • Collaborate with Customer Success by resolving any issues and streamlining the client onboarding workflow to make the Order experience as valuable as possible

  • Recommend workflow and platform improvements to operations and tech leadership to improve internal efficiency

  • Do whatever it takes to make the Order client experience incredible!

Qualifications

Required Qualifications

  • Comfort using G-Suite, Microsoft Office and Mac OS

  • Detail-oriented with strong critical thinking and creative problem-solving skills

  • Ability to multi-task and adapt to changing priorities

  • Must be self-motivated and able to work in a team environment

  • Ability to prioritize autonomously and ask for advice or help when necessary

  • Ability to focus on recurring tasks with an emphasis on speed and accuracy

Preferred QualificationsFamiliarity with Slack, Microsoft Teams, or other cross departmental communication tools.

  • Six months of experience in ecommerce, vendor/order management, or a fast growing tech startup.

  • Previous experience with using B2B software

Additional Information

What you’ll receive:

  • A competitive compensation package including stock options

  • Flexible time off and remote work policies

  • Robust medical, dental, vision, and wellness benefits, including subsidized child care

  • Employer-sponsored 401(k)

Order is an equal opportunity employer. Applicant's qualifications are considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other basis prohibited by law.