Software Engineer, Application Support

  • Full-time
  • Requisition: Software Engineer, Application Support

Company Description

Order is a guided B2B marketplace with a mission to simplify buying for businesses. Order makes it easy for businesses to place and track purchases across all their vendors, control spend, and make payments in a single, consolidated bill. Tailored insights and purchasing recommendations fuel smarter spending decisions so businesses can easily save time and money on what they need to grow.

Founded in 2016 and headquartered in New York City, Order oversees nearly half a billion in annualized spend across hundreds of customers like WeWork, SoulCycle, Lume, and High Level Health. Order has raised $50M in funding from industry-leading investors like MIT, Stage 2 Capital, Rally Ventures, 645 Ventures, and more. Order has been proudly named as a 50 to Watch by Spend Matters and a Best Place to Work by BuiltIn.

See growth from a new perspective, when everything is in Order. Visit us at Order.co.

Job Description

As a Software Engineer in Application Support you will be responsible for addressing technical issues as they arise, automating or creating self-service tools for critical tasks, and improving the overall quality of the platform. You will work closely with the rest of Product & Engineering and across departments to create a user experience that delights our customers.

What you'll do:

  • Perform root cause analysis on issues and implement solutions
  • Write well-crafted, well-tested, readable, and maintainable code
  • Conduct code reviews to ensure quality and distribute knowledge
  • Help build a culture of collaboration, curiosity, and constant improvement

Qualifications

  • 1+ years of hands-on experience developing full stack web applications in a production environment
  • Computer science knowledge with an understanding of OOP design principles
  • Familiarity with formal code smells and refactoring techniques
  • Familiarity with React, Ruby on Rails, AWS, or similar technologies/languages
  • Able to keep a cool head under pressure when an urgent problem arises and help bring problems into perspective for others

Additional Information

What you'll receive

  • A competitive compensation package as well as stock options
  • Robust medical, dental, vision, and wellness benefits
  • Flexible time off and remote work policies
  • Employer-sponsored 401(k) including an employer match

Order is an equal opportunity employer. Applicant's qualifications are considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other basis prohibited by law.