At Optiv, we’re on a mission to help our clients make their businesses more secure. We’re one of the fastest growing companies in a truly essential industry.

In your role at Optiv, you’ll be inspired by a team of the brightest business and technical minds in cyber security. We are passionate champions for our clients, and know from experience that the best solutions for our clients’ needs come from working hard together. As part of our team, your voice matters, and you will do important work that has impact, on people, businesses and nations. Our industry and our company move fast, and you can be sure that you will always have room to learn and grow. We’re proud of our team and the important work we do to build confidence for a more connected world.

An accomplished professional services leader with a distinguished background in operations who has also demonstrated tangible success in developing cross functional and high performing teams.  The VP combines strategy and analytical acumen with practical business and operational experience to drive continuous process improvement for Optiv’s security services integrator (SSI) business.

The VP is responsible for leading a range of pre and post sales operational functions that ensure the success of our services organization including Resource Management, Project Management (both internal and client-facing), Services Contracts, and Proposal Management.

Expectations:

• Develop and execute the delivery strategy for Services Operations excellence as an SSI
• Empower Optiv’s Services Operations team, with direct reports and over 200 employees
• Lead the Project Management Organization to ensure that PMs are effectively managing services engagements delivering projects on-time/budget and with high customer satisfaction
• Collaborate with finance organization to continuously evaluate and update services pricing to ensure that Optiv is staying competitive within the market and managing to its margin targets
• Drive key initiatives for the services organization working cross-functionally with sales, partners, marketing, and finance
• Partner with the IT organization, providing business requirements on key projects and prioritizing the backlog of work to correspond with services priorities
• Executive interlock with the FP&A team to provide services leadership with reporting, metrics and actionable insights that are critical to driving success of business
• Lead service contracts execution to ensure that SOWs are in compliance with Optiv’s terms and conditions while being protected from a risk perspective
• Ensure efficiency within the resource management team to assign the right resources, and minimize lag between signing of SOW and project kick-off

• Proven executive leadership in Professional Services operations inside a high-growth industry
• Strong analytical and quantitative skills; ability to use data and metrics to deliver insights and drive action
• Experience running large project management and/or professional services teams of greater than 200 employees
• Strong organizational and communications capabilities (i.e., must be able to listen, understand and manage in a matrix organization)
• Experience leading change, developing processes, implementing procedures and working collaboratively across organizations to achieve desired outcomes
• Exceptional project management, planning, organizational communication skills, and ability to scope prospective engagements, evaluate pricing, develop proposals and project plans
• Bachelor’s degree

Why you'll love it here:

If you are seeking a culture that supports growth, fosters success and moves the industry forward, find your place at Optiv! As a market-leading provider of cyber security solutions, Optiv has the most comprehensive ecosystem of security products and partners to deliver unparalleled services. Our rich and successful history with our clients is based on trust, serving more than 12,000 clients of varying sizes and industries, including commercial, government and education. We have the proven expertise to plan, build, and run successful security programs across Risk Management, Cyber Digital Transformation, Threat Management, Security Operations – Managed Services and Identity and Data Management. Optiv remains committed to championing Diversity, Equality and Inclusion within our organization and throughout the industry.

With Optiv you can expect:

• Work/life balance. We offer "Recharge", a flexible, time-off program that encourages eligible employees to take the time they need to recharge

• Professional training resources, including tuition reimbursement

• Creative problem-solving and the ability to tackle unique, complex projects

• Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.

• The ability and technology necessary to productively work remote/from home (where applicable).