cLAB Manager | Denver, CO preferred or Remote, USA

  • Denver, CO, USA
  • Full-time
  • Travel Required: 20 - 29%

Company Description

At Optiv, we’re on a mission to help our clients make their businesses more secure. We’re one of the fastest growing companies in a truly essential industry.

In your role at Optiv, you’ll be inspired by a team of the brightest business and technical minds in cyber security. We are passionate champions for our clients, and know from experience that the best solutions for our clients’ needs come from working hard together. As part of our team, your voice matters, and you will do important work that has impact, on people, businesses and nations. Our industry and our company move fast, and you can be sure that you will always have room to learn and grow. We’re proud of our team and the important work we do to build confidence for a more connected world.

Job Description

Overview:
 
The cLAB Manager is responsible for architecting, building and maintaining the hybrid lab environment for use by Optiv technical staff and Optiv clients. The cLAB is Optiv’s platform to support technology exploration, self-lead training, POCs and deployment scenarios. The lab consists of several on-premise VMWare clusters with VPN extensions into AWS and Azure. It has over 400 average monthly users. The cLAB Manager and supporting staff manage all aspects of the lab environment including physical and virtual asset management, demo equipment management, user support, documentation, licensing and budgeting. 
 
Responsibilities:

  • Architecting a hybrid-cloud platform to provide lab as a service
  • Implementing and maintaining the hardware and software components of the lab 
  • Managing junior lab engineers  
  • Develop new capabilities 
  • Deploy new functionality to improve user experience 
  • Provide presales support for scoping sales opportunities involving use of the lab
  • Maintain annual support contracts/renewals of lab equipment
  • Monitor and report on lab usage 
  • Manage the lab budget / monitor and report on lab expenses 
  • Maintain demo pool inventory and licensing
  • Inform senior management of key issues and changes which may impact expected business results
  • Create and maintain documentation including, but not be limited to:
    • Current capabilities
    • Administrative processes and procedures
    • How to guides
    • Frequently Ask Questions

Qualifications

  • BS/BA or equivalent and applicable work experience
  • 5+ years of data center infrastructure deployment and management
  • 5+ years of experience with: VMWare, AWS, Azure, GCP, Kubernetes, firewalls, VPNs and routing
  • Previous experience with Quali CloudShell and/or other infrastructure automation and orchestration platforms
  • Previous experience with cyber security tools: IPS, DLP, SIEM, application security, etc.
  • Proven track record of managing technical personnel
  • Has the ability to gain cooperation of others through leadership, mentoring, management and interpersonal skills
  • Ability to listen and communicate effectively with vendors, prospects, clients, account managers, and management
  • Strong presentation, written, and oral communication skills
  • Highly motivated self-starter that does not require day-to-day management
  • Ability to travel as needed (20%)

Desirable Qualifications:

  • CISSP or other professional certifications
  • Existing or prior certification on leading technologies
  • History of awards/recognition for exceptional technical ability and value add

Additional Information

Why you’ll love it here:

If you are seeking a culture that supports growth, fosters success and moves the industry forward, find your place at Optiv! Optiv’s mission is to deliver comprehensive, integrated cybersecurity programs to optimize customer security programs to be more effective, efficient, manageable and measurable. Our aim is to become the world’s largest cybersecurity solutions integrator by leveraging our expertise in security technology, market-leading services, and innovative approaches. We have served more than 12,000 clients of various sizes across multiple industries, we offer an extensive geographic footprint, and have premium partnerships with more than 350 of the leading security product manufacturers. Optiv is a privately-held company backed by KKR, a leading global private equity firm.

With Optiv you can expect:

  • An entrepreneurial and collaborative environment
  • A competitive total rewards program
  • Professional training opportunities
  • Engaging and fun culture
  • Opportunity to work with industry leading, talented peers
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