Workplace Operations Coordinator - 6 month Contract

  • London, UK
  • Contract
  • Department: Operations

Company Description

Optimizely delivers the world’s leading experimentation platform. Empowering marketing and product teams to test, learn and deploy winning digital experiences, every time. By replacing digital guesswork with evidence-based results, Optimizely enables product and marketing professionals to accelerate innovation, lower the risk of new features, and drive up the return on investment from digital by up to 10X. Over 26 of the Fortune 100 companies choose Optimizely to power their global digital experiences including companies like eBay, FOX, IBM, The New York Times and many more global enterprises.

Job Description

We are currently hiring for a Workplace Coordinator, based out of our London office. This will be on a temporary basis for six months. You will report to the Director of Real Estate & Workplace Operations (REWO) based in London. 

Key Responsibilities:

  • Open up the office every morning ensuring everything is in working order. This includes verifying functional video conferencing, satisfactory overnight janitorial services, and overall, just making sure the office is ready for business. 

  • Ensure snack/beverages & office supplies are properly stocked (includes remote support of the offices in Germany)

  • Maintain a clean, organized, functional, safe and comfortable office space

  • Deliver a first class welcoming experience, as the first person to greet and escort visitors and candidates.

  • Employee and Visitor office access: Ensuring that all guests are checking into building security properly. Safety and security is our top priority! 

  • Coordinate team events (outings, birthday celebrations, anniversaries

  • Monitor and respond to workplace service request tickets in a timely manner.  

  • Develop trusting day to day relationships with workplace service providers to ensure services are being delivered. 

  • Keep an open line of communication and act as the main point of contact with serviced office operations team to ensure alignment with our building’s janitorial, engineering, and security team.

  •  Provide miscellaneous administrative support to the team as needed.  


Required Skills, Attributes, & Experience:

  • College degree preferred

  • Experience in office operations/facilities preferred

  • Self starter with an ability to work with minimal supervision and not afraid to ask questions

  • Responsible and efficient time management skills

  • Sense of urgency, while maintaining a high quality of work

  • You have the ability to operate seamlessly in a fast paced, ever-changing environment. Must possess the ability to switch priorities when needed and maintain grace under pressure

  • Exceptional interpersonal skills: upbeat, can-do attitude, friendly and professional

  • Excellent organizational and communication skills with strong attention to detail

  • Proficient in Microsoft Office, Google apps, and other web applications

  • Natural desire to assist others and take on additional responsibilities

  • People love to come talk to you 

  • You have a positive, get-stuff-done attitude; people can rely on you

  • Ability to establish and maintain cooperative working relationships with all levels of the business

  • Ability to communicate effectively in oral and written form

Additional Information

At Optimizely, we offer a wide array of benefits and perks to help our employees strike just the right balance between work time and personal time. We’re all about optimizing productivity by maximizing joy.


  • Team outings

  • Community volunteering

  • Top-of-the-line MacBook Pro or MacBook Air and 27" monitor

  • Working with a great team, in an amazing office and having a huge impact!


We embody inclusion, which is reflected in our company values where we embrace diversity and equal opportunities for everyone.

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