Developer Advocate

  • San Francisco, CA, USA
  • Full-time
  • Department: Product

Company Description

Optimizely is the world's leader in customer experience optimization, allowing businesses to dramatically drive up the value of their digital products, commerce and campaigns through its best in class experimentation software platform. By replacing digital guesswork with evidence-based results, Optimizely enables product and marketing professionals to accelerate innovation, lower the risk of new features, and drive up the return on investment from digital by up to 10X. Over 26 of the Fortune 100 companies choose Optimizely to power their global digital experiences. Optimizely’s impressive customer list includes eBay, FOX, IBM, The New York Times and many more global enterprises.

Job Description

Optimizely is hiring its second developer advocate. Come build the best possible experience for developers who use Optimizely by writing technical documentation, tutorials, code samples, and demo apps for Optimizely’s fastest growing product. Help tell the story of Optimizely Full Stack, an experimentation product for engineering teams.

In this role, you’ll collaborate directly with Optimizely product and engineering teams to create delightful content experiences for developers who build using Optimizely SDKs and APIs. You’ll join a team that’s devoted to enabling our developer community to use Optimizely to successfully start, run, and grow an experimentation program.

What you’ll do:

  • Write. In this role, you’ll spend a significant amount of time writing key pieces of documentation, blog posts, and tutorials about feature flags, experimentation, and Optimizely’s SDKs and APIs.

  • Edit. Coordinate work for a contract technical writer who will turn engineering source material into technical docs. Assign work, define scope, review for quality, and own the final approval. Continually find ways to improve our content.

  • Code. Create code samples and demo apps that enable developer users. Extend tutorials developed in certain frameworks to other relevant frameworks, or scope and manage this work for an external development agency.

  • Nurture a community. Answer questions about Optimizely in StackOverflow.

  • Connect with customers. Speak directly to our developer users about their business needs, technical landscapes, and pain points. Give demos.

  • Influence. Advocate for the needs of our developer community, and bring their feedback back to the product and engineering teams.

  • Become a product expert. Steep yourself in the experiences that developer users have when building with Optimizely Full Stack, and champion ease, clarity, and transparency when enabling those developers.

 

 

Qualifications

We’re looking for someone who is:

  • Technically adept, and comfortable with one or more general purpose programming languages. You understand SDK technical concepts and can write code samples. You’re enthusiastic about learning new technologies. 

  • A strong writer and editor. You’re fluent in human languages as well as technical. You can communicate complicated technical concepts elegantly.

  • Has demonstrated empathy for developers. Maybe you have past work product or a side project to show.

  • Enthusiastic about wearing many hats. This role is highly cross-functional, and will involve many different kinds of projects.

  • Comfortable talking to customers.

  • Knowledgeable about Optimizely’s products -- or eager to learn, and enable others.

  • Creative, intellectually curious, with good problem-solving skills.

  • Bonus: You have experience with mobile (iOS/Android) or Java programming languages.

  • Bonus: Past experience as a production engineer, or the ability to speak to product development/engineering processes.

Additional Information

(US) Perks:

  • Wellness Grant
  • Full medical insurance with very low co-pay and deductible. HMO, PPO, and HSA options available
  • Full dental coverage including orthodontics
  • Full vision coverage including contacts
  • Dependents 100% covered for medical, dental, and vision
  • Unlimited vacation policy and seventeen weeks of paid parental leave
  • 401k benefit
  • Working with a great team and having a huge impact!

At Optimizely, we embody inclusion and embrace diversity.  Optimizely is an equal opportunity employer and makes employment decisions on the basis of merit.  Optimizely prohibits discrimination based on race, color, religion, sex, sexual identity, gender identity, marital status, veteran status, nationality, citizenship, age, disability, medical condition, pregnancy, or any other unlawful consideration.

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