Senior Product Manager, Enterprise Experience

  • Austin, TX, us
  • Full-time
  • Department: Product

Company Description


Optimizely is the world's leader in customer experience optimization, allowing businesses to dramatically drive up the value of their digital products, commerce and campaigns through its best in class experimentation software platform. By replacing digital guesswork with evidence-based results, Optimizely enables product and marketing professionals to accelerate innovation, lower the risk of new features, and drive up the return on investment from digital by up to 10X. Over 26 of the Fortune 100 companies choose Optimizely to power their global digital experiences. Optimizely’s impressive customer list includes eBay, FOX, IBM, The New York Times and many more global enterprises.

Headquartered in San Francisco, we’re quickly expanding our global presence with offices in New York, Austin, Amsterdam, London, Cologne, Munich, and Sydney.

Job Description

The Optimizely Product team works cross-functionally to develop and drive our company vision of being the world's leading digital optimization solution. We each own key product and features and work on everything from strategy to execution and delivery—and continue tracking our work even after launch. We contribute to a great product alongside our designers, engineers, founders, go-to-market teams, and other PMs.

The Enterprise Experience team works on customer-facing features and APIs as well as internal infrastructure. A key focus is to give our enterprise customers like Nike, Best Buy, IBM and Microsoft the product features and APIs they need to manage their experimentation programs at scale. Another focus is to enable our engineering teams to parallelize product development, reduce code complexity, and decrease our time to market with any new product or feature.

As Senior Product Manager, Enterprise Experience you will be responsible for defining the vision and roadmap for the services and APIs our products are built on. You’ll work with internal stakeholders across engineering and product as well as customers to develop a deep empathy for users of our platform and how the roadmap aligns to our overall business objectives.


Things you will own and do:

  • You will own the product vision and roadmap. Define what your services will accomplish, prioritize their features, and craft your user experience based on customer and internal developer needs.

  • Partner with engineering leads to develop a technical strategy for our platform that informs the product strategy and roadmap.

  • Develop deep empathy with customers, partners, and internal development teams to understand the problems which impact their velocity and quality

  • Evangelize the value of platform, technical and infrastructure initiatives to the company at large

  • Work with product managers to understand their roadmaps and anticipate platform and infrastructure requirements

  • Help drive the overall Optimizely platform API strategy

  • Evangelize the value of API-first development and prioritize technical initiatives to make it painless

  • Meet with customers regularly

  • Lead, inspire, and influence to make sure your teams are successful

You will succeed if you have:

  • 3-5 years SaaS product management experience, designing product roadmap and feature development

  • You have significant experience with microservices, APIs and a developer background

  • Experience with Auth, Identity, Security and building API platforms is highly desirable.

  • Passion for experimentation. You see that experimentation is the next big thing in business management and are excited to help the world’s largest companies through their digital transformation.

  • Great leadership and communication skills. Asking questions, listening, driving team alignment, and influencing without authority across all levels of the organization.

  • You approach problems from an inquisitive and scientific perspective and are always looking for data to help make decisions, but you know how to balance quantitative and qualitative insights.

  • A proven track record of working with engineering and design teams

  • The ability to earn the respect of senior engineers

  • The ability to link technical and infrastructure initiatives to business outcomes


Additional Information


  • Commuter and transportation benefits
  • Catered in-office lunch and dinner on weekdays
  • Full medical insurance with very low co-pay and deductible. HMO, PPO, and HSA options available
  • Full dental coverage including orthodontics
  • Full vision coverage including contacts
  • Dependents 100% covered for medical, dental, and vision
  • Wellness Grant
  • Unlimited vacation policy and seventeen weeks of paid parental leave
  • 401k benefit
  • Working with a great team and having a huge impact!


At Optimizely, we embody inclusion and embrace diversity. Optimizely is an equal opportunity employer and makes employment decisions on the basis of merit. Optimizely prohibits discrimination based on race, color, religion, sex, sexual identity, gender identity, marital status, veteran status, nationality, citizenship, age, disability, medical condition, pregnancy, or any other unlawful consideration. All your information will be kept confidential according to EEO guidelines.

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