Workplace Operations Coordinator - Fixed Term Contract

  • Amsterdam, Netherlands
  • Contract
  • Department: Operations

Company Description

Optimizely delivers the world’s leading experimentation platform. Empowering marketing and product teams to test, learn and deploy winning digital experiences, every time. By replacing digital guesswork with evidence-based results, Optimizely enables product and marketing professionals to accelerate innovation, lower the risk of new features, and drive up the return on investment from digital by up to 10X. Over 26 of the Fortune 100 companies choose Optimizely to power their global digital experiences including companies like eBay, FOX, IBM, The New York Times and many more global enterprises.

Job Description

We are currently hiring for a Workplace & Facilities Coordinator, based out of our Amsterdam office. This temporary contract hire will be filling in to cover an 8 months maternity leave.


You will report to the Director of Real Estate & Workplace Operations (REWO) based in San Francisco and will be responsible for all operational matters in the Amsterdam office. You will manage the day-to day workplace services and facility operations for our European headquarters in Amsterdam.


You will have direct oversight and responsibility for all workplace operations in the Amsterdam office including workplace preventative maintenance programs, emergency response,, guest services, office operations (including, food, snack & beverage programs), events, and miscellaneous real estate and facilities projects. This position requires a high level of customer service, collaboration, and transparency.


Key Responsibilities:


  • All things workplace and facilities: HVAC, janitorial, carpet cleaning, lighting, utilities, and general maintenance.

  • Security: Partner with building management on physical security protocols and policies; landlord badge access control.

  • Emergency Response: Lead the ERT and assist with training and real-life incidents; health & safety (BHV).

  • Primary oversight and responsibility of our snack/beverage & daily catered hot lunch programs; owning the budget, driving vendor improvement.

  • Ensure we’re providing the best customer experience for clients, guests, employees, prospective candidates, and new hires.

  • Create and leverage collaborative partnerships among peers and cross functional department leads.

  • Communicate with business unit leaders regarding office policy, procedures and events.

  • Updating space planning data & upkeep.

  • Coordinate and oversee internal office moves, and reshuffles.

  • Gain the necessary office knowledge to become the “go-to” source for information.

  • Main point of contact for all building management related activities, communications, and deliverables.

  • Oversee the planning, coordinating and execution of company wide trainings, meetings, and events (end-of-year holiday parties, on-site activities etc); collaborate with staff, and project manage other miscellaneous workplace initiatives.

  • Author and send out necessary workplace communication

  • Support REWO Director and Regional Workplace Manager on projects, as needed.

  • Provide cover for Regional Workplace Manger during periods of leave

  • Maintain office supplies and stocks, first point of contact for vendors.




Required Skills, Attributes, & Experience:

  • 2 years experience as an office and/or facilities coordinator

  • You have the ability to operate seamlessly in a fast paced, ever-changing environment. Must possess the ability to switch priorities when needed and maintain grace under pressure

  • Self starter, proactive; works with a sense of urgency, and handles self with minimal supervision

  • Ability to plan and organize work while managing time with efficiency

  • Ability to establish and maintain cooperative working relationships with all levels of the business

  • Excellent interpersonal communication skills

  • Customer service experience preferred

  • People love to come talk to you

  • You have a positive, get-stuff-done attitude; people can rely on you.

  • Ability to present facts and recommendations effectively in oral and written form

  • Experience on an Apple device using Google Docs is preferred

  • Background in an international environment

  • Sense of humor and ability to have fun, a must!

  • Fluent Dutch is required

Additional Information

At Optimizely, we offer a wide array of benefits and perks to help our employees strike just the right balance between work time and personal time. We’re all about optimizing productivity by maximizing joy.


  • Daily lunch allowance on weekdays

  • Competitive vacation policy

  • Annual wellness subsidy

  • Fully paid health insurance

  • 17 weeks full paid parental leave for new mums and dads

  • Pension plan

  • Team outings

  • Community volunteering

  • Contribution to commuting costs via public transportation

  • Top-of-the-line MacBook Pro or MacBook Air and 27" monitor

  • Working with a great team, in an amazing office and having a huge impact!


We embody inclusion, which is reflected in our company values where we embrace diversity and equal opportunities for everyone.

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