• San Francisco, CA, USA
  • Full-time
  • Department: Legal

Company Description

Optimizely is the world's leader in customer experience optimization, allowing businesses to dramatically drive up the value of their digital products, commerce and campaigns through its best in class experimentation software platform. By replacing digital guesswork with evidence-based results, Optimizely enables product and marketing professionals to accelerate innovation, lower the risk of new features, and drive up the return on investment from digital by up to 10X. Over 26 of the Fortune 100 companies choose Optimizely to power their global digital experiences. Optimizely’s impressive customer list includes eBay, FOX, IBM, The New York Times and many more global enterprises.

Job Description

What you'll do: 

The Optimizely Legal team is small, but mighty, and we do lots of great work to support the Optimizely business. This includes supporting the sales team to close commercial deals with our customers, supporting our marketing team in their efforts to raise our brand profile and generate pipeline, supporting our product and security teams in developing and maintaining our platform, and supporting our procurement contracting process across the business.

To help us continue to provide excellent legal support within Optimizely, we are looking for an experienced paralegal based in our San Francisco office. The tasks for our paralegal to take on will include the following:

Job Responsibilities:

  • internal document management and organisation

  • assist with corporate governance and entity management  

  • review NDAs and some vendor agreements

  • respond to Data Processing Agreement requests

  • maintain our internal legal knowledge base

  • acknowledge customer cancellation requests and preparing cancellation letters

  • draft amendments to Order Forms and Statements of Work

  • organising JIRA tickets and requests

  • work on internal legal team projects (such as preparing templates folder structure & filing protocol; creating & updating templates to streamline routine legal processes)


What we're looking for: 

  • 3+ years of in-house paralegal experience preferred.

  • Can execute under pressure and within tight timelines, with tremendous organization and attention to detail and a strong sense of ownership.

  • Loves sizing up unstructured or ad hoc situations and creating a strategy to build processes that improve accuracy or efficiency, while remaining flexible and adaptable.

  • Is able to be diplomatic yet effective in communicating with others and getting stuff done.

  • Is a team player who is also comfortable working independently with minimal oversight on certain projects and making decisions independently.

  • Is a notary public (don’t worry, if you’re not, we can help make that happen after you get here).

  • Has a healthy sense of humor, with a how-can-I-help, get-it-done attitude.

Additional Information


  • Wellness Grant
  • Office snacks & lunch provided daily through Seamless
  • Full medical insurance with very low co-pay and deductible. HMO, PPO, and HSA options available
  • Full dental coverage including orthodontics
  • Full vision coverage including contacts
  • Dependents 100% covered for medical, dental, and vision
  • Unlimited vacation policy and seventeen weeks of paid parental leave
  • 401k benefit
  • Working with a great team and having a huge impact!


At Optimizely, we embody inclusion and embrace diversity.  Optimizely is an equal opportunity employer and makes employment decisions on the basis of merit.  Optimizely prohibits discrimination based on race, color, religion, sex, sexual identity, gender identity, marital status, veteran status, nationality, citizenship, age, disability, medical condition, pregnancy, or any other unlawful consideration.

All your information will be kept confidential according to EEO guidelines.

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