Pre-Sales Architect, North America

  • San Francisco, CA, USA
  • Full-time

Company Description

Optimizely is the world’s leading experience optimization platform, providing website and mobile A/B testing and personalization for the world’s leading brands. The platform’s ease of use and speed of deployment empowers organizations to conceive of and run experiments that help them make better data-inspired decisions. Optimizely meets the diverse needs of thousands of customers worldwide looking to deliver connected experiences to their audiences across channels. To date, those customers have created and delivered more than 700 billion optimized visitor experiences.

Job Description

The Optimizely ‘Technical Architect’ will be a strategic member of our North America sales team, responsible for communicating how Optimizely Full Stack fits into digital or development process transformation and experimentation initiatives for our prospective customers.

In this role, you will be tied to the acquisition of new successful customers and will support our Sales and Solutions Engineering team on strategic sales opportunities in North America.

A passion for sales and business strategy is a must as you will work closely with sales leadership, product marketing, and product management to help define and execute our technical sales and marketing strategies.

What you’ll do:

  • Work directly with our core ‘Solutions Engineering’ team to support strategic deals and complex sales cycles - directly tied to revenue.

  • Work with our Product Marketing, Product Management, and Enablement teams - influencing our go-to-market strategy for Full Stack.

  • Communicate technical decisions to non-technical audiences and build consensus around them

  • Articulate the value of Optimizely Full Stack to technical business executives

  • Lead and facilitate ‘Solution Workshops' with CxO and engineering audiences

  • Lead and facilitate whiteboard sessions with key technical and business stakeholders

  • Lead thought leadership webinars and virtual sessions

  • Serve as a ‘Full Stack’ and a broader ‘Software Development Practice’ subject matter expert for our sales organizations

Ideal Experience and Motivation:

  • Working directly with ‘Large Enterprise’(Fortune 1000) in a customer facing capacity in North America

  • Experience working in a top-tier technical consulting or software development capacity

  • Strong drive to solve customer problems and drive projects end to end from ideation to deployment

  • Balance of business and technology acumen, including ability to articulate high-level technical solutions to business problems and to tie your solutions to program success criteria

  • Outstanding problem solving and analytical skills, including ability to create clear observations, analysis and conclusions based on customer interviews and data

  • Excellent customer facing skills with experience presenting to and achieving buy-in from senior executives (managers, directors, VPs, CTOs, and CXOs)

  • Outstanding communications skills both oral and written (e.g., Powerpoint)

  • Team player who can collaborate with multiple stakeholders to arrive at the best solution

  • High degree of intellectual curiosity and ability to learn and apply new concepts and technologies in a wide variety of disciplines


What you’ll need to be successful:

  • Delivery infrastructure buildout (e.g., CI, deployment orchestration, observability, and A/B test infrastructure)

  • Technical architecture

  • Development practices and workflows

  • Feature Flag methodologies

  • Modern data architectures (e.g., event driven architectures, stream processing, and integrating real-time analytics into customer applications)

  • SDLC and enterprise architecture expertise w/ modern development technologies

  • Guiding teams in addressing the technical and delivery challenges in migrating away from monolithic systems to a modern services architecture, ideally in a consulting capacity

  • Provide hands-on guidance to teams with an emphasis on strong layering and isolation practices and effective test strategies

  • Hands on experience developing server-side and mobile applications a plus

Additional Information

What you’ll get:

  • Learn the ins and outs of the Optimizely platform
  • Work with some of the biggest brands in the world across many industries such as ESPN, Yelp, and Sony
  • Be challenged with tough problems and ownership over your work - think big, innovate and take risks
  • You’ll be surrounded by amazing team members that are passionate about technology and working with clients
  • We’ll invest in you to develop your skills and experience so you can be the best of the best


  • Commuter and transportation benefits
  • Catered in-office lunch and dinner on weekdays
  • Full medical insurance with very low co-pay and deductible. HMO, PPO, and HSA options available
  • Full dental coverage including orthodontics
  • Full vision coverage including contacts
  • Dependents 100% covered for medical, dental, and vision
  • Wellness Grant
  • Unlimited vacation policy and seventeen weeks of paid parental leave
  • 401k benefit
  • Working with a great team and having a huge impact!

All your information will be kept confidential according to EEO guidelines.

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