Strategic Account Manager

  • 2050 Commerce Ave, Concord, CA 94520, USA
  • Full-time

Company Description

Opening Technologies, Inc. is a local, family owned business located in Concord, California.  Our business is supplying, installing, and servicing premier doors, hardware, life safety & security solutions to our commercial customers.  Our staff holds a passion for providing a high level of customer service with very detailed accuracy. 
 

We are currently looking for enthusiastic and industry experienced associates to join our team.

Job Description

The Strategic Account Manager develops long-term relationships with commercial customers to manage needs and provide solutions for their overall security systems, doors & door hardware systems, and key services.

  • Formulates a sales strategy based on the Company’s business strategy for market segments and effectively executes plan.
  • Calls on all levels of an organization and other influencers to execute sales plan.
  • Develops knowledge in the application and installation procedures for products and technologies provided by the company.
  • Develops marketing programs effectively to increases sales and market penetration in the territory.  Identifies areas to increase the Company’s share of customer commitment.
  • Advises customers on products, services applications and promotions that best meet their needs.
  • Develops long-term customer relationships for the purpose of developing purchasing relationships with Opening Technologies and the products supported.
  • Provides a continuous customer contact (phone, face to face, email).
  • Coordinates with the various factories identifying seminars, certification programs, technical data, product recommendations, special application products and product testing programs.
  • Provides customer service to the external customer (consumer), internal customer (OT) and factory representatives with technical product and hardware information, problem solving and technical support.

Qualifications

  • Three to five years B2B Sales experience, preferably selling commercial door hardware products to businesses and contractors.
  • Experience in estimating projects.
  • Mechanically inclined, detail oriented and efficient.
  • Excellent communication and problem-solving skills.
  • Ability to self-manage, work independently, as well as work collaboratively as part of a team.
  • Computer Skills:  Including but not limited to all Microsoft Office applications, with emphasis on Excel and Outlook.
  • Project Management experience.

Additional Information

Please attach a resume when applying to this position.

Clean drug test, DMV record and DOJ Live Scan required.