Associate Product Manager

  • 254 W 54th St, New York, NY 10019, USA
  • Employees can work remotely
  • Full-time

Company Description

Looking for an opportunity where you can combine your love for the arts with a professional B2B Sales career? Want to join a growing and diverse team of professionals bringing a Broadway caliber technology platform to performing arts organizations coast to coast? We are looking for passionate, career minded individuals from all backgrounds, who excel at speaking to others, provide customer service naturally and want to continue to be part of the performing arts community, to join our business development team.

On The Stage provides an all-in-one online SaaS platform designed for community, educational, and independent theatre makers; that was created by theatre professionals with real experience in the tech industry.  We make Broadway caliber technology tools available to empower live arts producers to achieve their creative and financial goals.  On The Stage provides an inclusive environment that welcomes people to join us and make a difference for our client arts organizations. 

Our end-to-end SaaS platform includes a comprehensive online ticketing system, public-facing promotional sites, configurable engagement features, live capture and streaming software, fundraising templates, and other best-in-class resources. In your role you can help our client organizations see significant benefits from our platform's ability to produce/manage live or virtual events, increase their ticket sales, save time, and elevate the stature of their program with their audience and in the community. Over 1 Million tickets have been sold via our platform for our clients, which continues to increase each month! 

Founded by a Tony Award winning producer and serial tech entrepreneurs with multiple 8-figure exits between them and funded by a group of angel investors experienced in both tech and the Arts who are focused on empowering theatre markers with great technology. 

 We believe:

  • Creativity thrives when artists and educators have the resources they need.

  • Live Art is most successful in a sustainable environment of mutual appreciation and exchange with its audience.

  • Everyone deserves access to the tools and support they need to bring their artistic visions into the world.

We’re in the business of technology, but in service to the arts. For more information about On The Stage, visit: www.OnTheStage.com.

Job Description

We're currently seeking an Associate Product Manager to join our Product Team.

Responsibilities include:

  • Assist the Director of Product in defining and actively managing product requirements.

  • Regularly communicating with the engineering team to ensure clarity and quality of deliverables.

  • Be accountable for the execution of the product roadmap in collaboration with business.

  • Partner with key stakeholders across our company and our customers to capture detailed requirements, test hypotheses, and enable adoption and support.

  • Execute launch plan (including pre and post-launch testing, internal training, customer comms, support processes) in conjunction with product marketing, sales, customer success and operations.

  • Integrate and create qualitative and quantitative research, product analysis and market insights into product requirements, roadmaps and strategies.

  • Continuously deepen customer insight and empathy to understand the relevant pains and gains associated with their jobs and identify opportunities for value creation.

How you will execute the job:

  • Communicate project status and timelines effectively to both internal and external stakeholders on a regular basis. 

  • Conduct regular meetings with the development and leadership team to discuss deployments in the past month, ongoing projects and future considerations.

  • Monitor, respond to and interpret product feedback in our product insights repository (Asana).

  • Work daily with the development team in all phases of product development: ideation, design, development, and product rollout.

  • Create and maintain documentation, project plans, guides, and tutorials.

Qualifications

  • A minimum of 2 years in product management experience, or related role.

  • Strong problem solving skills.

  • Proven ability to work cross-functionally, collaborate, influence and work as part of a team.

  • Proven track record of managing all aspects of a successful product throughout its lifecycle.

  • Experience in prioritizing feature requests and challenging institutional thinking.

  • Solid technical background with understanding and/or hands-on experience in software development and web technologies.

  • Good eye for user experience and a good understanding of wireframing, user interaction and visual design.

  • Excellent written and verbal communication skills.

  • Experience with Agile and/or Scrum is a plus.

  • Experience with Asana, ProductPlan, and Miro is a plus.

  • Deftly navigating a path down the middle between business and technology to find the best win/win solution.

  • Bachelors or Masters in Computer Science or Business Management, or Related Field

  • Bonus if you have a background in or a strong interest in the Performing Arts Industry and/or a box office, ticketing or a related live event space.

Additional Information

This is a full time job with competitive salary + benefits, including 401K. Compensation is competitive. Equity may be available. Some nights/weekends may be required as needed. All your information will be kept confidential according to EEO guidelines.