Assistant General Manager - The Rabbit Hole

  • Full-time

Company Description

The Rabbit Hole invites guests to hop on over for elevated pub food, exceptional cocktails, and great conversation—either outside on our lush three-level patio or inside our whimsically designed dining room.

Rooted in bold British flavours and locally sourced ingredients, our menu consists of familiar comfort classics and cheeky twists on old-fashioned pub food. Here, we’re all about time-honoured bar snacks like Scotch eggs, rarebit toast, and sausage rolls; as well as gastro-standouts such as ale-battered halibut and chips, steak and mushroom pie, a double decker chuck burger, and, quite fittingly, rabbit tagliatelle.

What's in it for you?

 

  • Competitive salary
  • Paid vacation, sick, and personal days
  • Gratuity sharing
  • Health, Dental and Visions benefits with Enhanced Mental Health Coverage
  • Discounted gym membership and Employee Assistance Program
  • Group Life & Disability Insurance
  • Management Uniform/ Clothing Reimbursement
  • Monthly dining allowance for all O&B and Freehand locations
  • 50% Dining Discount for all O&B and Freehand locations
  • RRSP Matching
  • Tuition Reimbursement
  • O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia.

Job Description

Core Values:

  • You are passionate and articulate about food and beverage 
  • You value relentless innovation and kick-ass creativity
  • You value positivity, honesty and respect 
  • You aim to leave lasting, positive impressions on every guest through intelligent, enthusiastic and emotional service.
  • You celebrate diversity and recognize that we are strongest when we apply the sum of our personal energies, our collective genius

The Day to Day:

  • Communicates the vision to all team members and leads by example.  Reinforces the O&B values daily and inspires the team with his/her exciting vision for the future
  • Regularly monitors and achieves the O&B points of technical service and points of details
  • Builds and maintains relationships with guests, team members and senior management alike
  • Follows bar, beverage and wine control procedures exactly
  • Shows leadership in creating a culture that revolves around the experience and enjoyment of food and wine
  • Demonstrates high personal integrity, business ethics and takes every opportunity to promote the venue
  • Conducts recruitment and selection  and training and development initiatives as well as performance management and employee coaching
  • Uses conflict/resolution and problem solving skills
  • Assists with the tracking of sales, invoicing, and managing inventory
  • Conduct briefings with  service staff prior to each function
  • Schedules staff to properly service events/functions
  • Ensure accuracy and timeliness of payroll records
  • Strive for maximum efficiency and continual improvement of staff productivity
  • Participate on Health & Safety Committee, ensuring that the Occupational Health & Safety Act and WSIB procedures are being followed

Qualifications

  • A minimum of 3 years management experience within the hospitality industry
  • Experience in a similar environment
  • Self starter, flexible, and able to work independently
  • Ability to multi-task, and change priorities constantly as needed in a fast paced environment
  • Ability to conduct written and verbal performance reviews
  • Strong business acumen
  • Must possess excellent verbal and written communication skills
  • Exceptional organizational skills
  • Post-secondary Degree/Diploma in Hospitality Management, Food and Beverage Management and/or equivalent an asset

Additional Information

** We thank all applicants for their interest in Oliver & Bonacini Hospitality; however, only suitable candidates will be contacted to continue the application process. **

Oliver & Bonacini's Diversity Commitment 

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.