Server - Rooftop Patio

  • Full-time

Company Description

Located in the heart of Yonge and St. Clair, this classic neighbourhood pub features an expansive rooftop patio and serves as the area’s local watering hole and sports hub. With a strong focus on housemade burgers, chicken wings, pizzas, salads and bowls, Shenanigans’ straightforward menu pairs perfectly with its wide selection of draught beers, easy-drinking cocktails and affordable wines by the glass. Unpretentious, laid-back and humble, Shenanigans prioritizes creating a welcoming, fun and friendly atmosphere for the surrounding community.

Job Description

Under the direction of the Front of House Management Team, Servers are extremely knowledgeable about all food and beverage items in the restaurant. By adhering to the steps of service they answer questions, provide recommendations and create a positive guest experience. Servers maintain a clean section and monitor food quality to ensure all items are held to O&B presentation standards. Through knowledge, accuracy and efficiency our servers provide the upmost satisfaction to our guests. 

PRIMARY DUTIES & RESPONSIBILITIES

  • Create a positive guest experience through interaction and adherence to the steps of service
  • Be knowledgeable of all food and beverage items in order to make recommendations
  • Ensure accuracy when entering information into the POS system
  • Monitor food quality and presentation standards
  • Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
  • Follow all food safety standards and systems
  • Be aware of any special requests, inclusive of guest allergies
  • Complete opening, closing and side-duties efficiently and safely
  • Other duties as assigned or required

Qualifications

  • A Degree/ Diploma in Hospitality or equivalent considered an asset
  • At least 2 years serving experience in a similar environment
  • Smart Serve Certification a requirement
  • High attention to detail
  • Ability to remain calm under pressure while working in a fast-paced environment
  • Organizational skills and sales ability
  • Ability to multi-task
  • Strong oral and written communication skills
  • High level of product knowledge
  • Ability to maintain a level of professional urgency and momentum

Additional Information

** We thank all applicants for their interest in Oliver & Bonacini Hospitality; however, only suitable candidates will be contacted to continue the application process. **