Host - Drift

  • Full-time

Company Description

A new addition to the East Coast, Freehand Hospitality is currently developing several unique chef-driven concepts in downtown Halifax, Nova Scotia. Launching throughout 2021 and 2022, our diverse portfolio of restaurants and bars will showcase a wide array of cooking styles—from upscale Maritime dining to casual Latin fare. Merging together globally inspired techniques with treasured Atlantic Canadian ingredients, along with warm and genuine hospitality, we are excited to contribute to the future of the region’s vibrant culinary scene—one bite at a time.

Job Description

Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.


PRIMARY DUTIES & RESPONSIBILITIES

  • Develop a briefing sheet before each shift that will inform co-workers of shows/concerts, special events and guests
  • Effectively manage guest flow to maximize seating capacity
  • Communicate with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant
  • Communicate expected restaurant volume with the BOH to ensure all necessary preparations can be made
  • Accurately take reservations and modify guest status in Open Table
  • Know all table numbers and maintain awareness of which servers are in each section
  • Maintain the cleanliness of the washrooms by completing checks regularly throughout shift
  • Escort guests to their table, engage them in conversation and seat them accordingly
  • Follow all food safety standards and systems
  • Other duties as assigned or required

Qualifications

  • A Degree/ Diploma in Hospitality or in pursuit of desirable
  • High attention to detail
  • Ability to remain calm under pressure while working in a fast-paced environment
  • Organizational skills and ability to multi-task
  • Strong oral and written communication skills
  • Ability to maintain a level of professional urgency and momentum
  • Minimum 1 year experience in customer service, restaurant experience considered an asset

Additional Information

** We thank all applicants for their interest; however, only suitable candidates will be contacted to continue the application process. **