Lounge Server

  • Halifax, NS, Canada
  • Full-time

Company Description

Opening December 2021, BKS will be a modern reinvention of an old-world cocktail bar and speakeasy, serving up handcrafted libations and elevated small plates. Located within the Muir hotel, BKS is accessible by a small, discreet elevator. The space features a luxurious indoor bar and lounge dressed in rich velvets, marble and mohair; as well as a large patio with dramatic ocean views. Secretive, mysterious and mischievous by nature, BKS will be an intimate escape away from the crowds and will be open to hotel guests and members only.

Job Description

Under the direction of the Front of House Management Team, Lounge Servers are extremely knowledgeable about all food and beverage items in the restaurant. By adhering to the steps of service they answer questions, provide recommendations and create a positive guest experience. Servers maintain a clean section and monitor food quality to ensure all items are held to Freehand presentation standards. Through knowledge, accuracy and efficiency our servers provide the upmost satisfaction to our guests. 

PRIMARY DUTIES & RESPONSIBILITIES

  • Create a positive guest experience through interaction and adherence to the steps of service
  • Be knowledgeable of all food and beverage items in order to make recommendations
  • Ensure accuracy when entering information into the POS system
  • Monitor food quality and presentation standards
  • Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
  • Follow all food safety standards and systems
  • Be aware of any special requests, inclusive of guest allergies
  • Complete opening, closing and side-duties efficiently and safely
  • Other duties as assigned or required

Qualifications

  • A Degree/ Diploma in Hospitality or equivalent considered an asset
  • At least 2 years serving experience in a similar environment
  • Smart Serve Certification a requirement
  • High attention to detail
  • Ability to remain calm under pressure while working in a fast-paced environment
  • Organizational skills and sales ability
  • Ability to multi-task
  • Strong oral and written communication skills
  • High level of product knowledge
  • Ability to maintain a level of professional urgency and momentum

Additional Information

** We thank all applicants for their interest in Freehand Hospitality; however, only suitable candidates will be contacted to continue the application process. **