Event Sales Specialist - Blue Mountain

  • The Blue Mountains, ON, Canada
  • Full-time

Company Description

Ready for the next chapter of your career? Why not make one of Canada's leading restaurant groups a part of it! We value relentless innovation and kick-ass creativity! We provide advancement through training and development and our hands on managers empower people and awaken ability through responsibility and respect. 

What’s in it for you? 

- Competitive wages/salary packages 

- A comprehensive group benefits program 

- Training and development opportunities 

- Staff dining discount 

- RRSP matching program 

Job Description

The Events Specialist is responsible for booking events through seeking, creating and maintaining relationships with clients. The Events Specialist is able to clearly communicate client details and requirements in a professional manner. Administrative tasks and projects are always completed in a timely manner, with a high attention to detail.

PRIMARY DUTIES & RESPONSIBILITIES

·       Actively solicit, book and finalize events based on function room capacities and various set-up options

·       Develop and execute an aggressive sales strategy and annual sales goals through strategic planning

·       Assist clients with the event and menu planning while suggestively selling menus, which meet client needs and maximize revenues

·       Contact clients after scheduled functions to ensure satisfaction and to solicit rebooking

·       Responsibility for maximizing revenues, acting as a liaison between clients and operating departments

·       Responsibility for acquiring and developing new accounts while managing existing accounts to ensure repeat sales

·       Identify market segments and prospect corporations for social and corporate business

·       Conduct tours and meetings to showcase facilities with perspective clients

·       Continually keep well-informed of the competition’s top accounts, decision makers, rates, industry trends and what it will take to move business

·       Monitor guest reactions while in house to find opportunities to exceed expectations and handle any guest complaints ensuring 100% guest satisfaction

·       General administration assistance: invoicing, general accounting, printing, sending reports, maintaining emails  & voicemails, filing and upkeep of client database

·       Communicates the vision to all team members and leads by example.  Reinforces the O&B values daily and inspires the team with his/her exciting vision for the future

·       Shows leadership in creating a culture that revolves around the experience and enjoyment of food and wine

·       Demonstrates high personal integrity, business ethics and takes every opportunity to promote the venue

·       Uses conflict/resolution and problem solving skills

·       Strive for maximum efficiency and continual improvement of staff productivity

·       Ensure facility is well maintained, repaired and spotless at all times

·       Work with Marketing to design and implement a strategy to attract new business

·       Additional duties as assigned or required

Qualifications

• Post-secondary diploma/degree in Business or Hospitality

• Minimum 2 years’ experience co-ordinating a variety of events (inclusive of small, large and high profile functions)

• Previous experience with planning and executing private dining functions is preferable

• Prior understanding of equipment and event rentals is an asset

• Prior administrative experience and exposure to marketing and sales an asset

• Proven ability to work in a team environment with self-motivation and independent work ethic

• Excellent oral and written communication skills and ability to engage clients

• IT/Computer savvy; proficient in MS Office (Word, Excel, Outlook and PowerPoint)

• Fanatical attention to detail, strong organizational skills and sales ability

• Ability to multi-task and maintain a level of professional urgency and momentum; excellent time management skills to prioritize tasks properly

• Professional and mature demeanour