Ready for the next chapter of your career? Why not make one of Canada's leading restaurant groups a part of it! We value relentless innovation and kick-ass creativity! We provide advancement through training and development and our hands on managers empower people and awaken ability through responsibility and respect.

POSITION SUMMARY

The successful candidate will be responsible for delivering fantastic service service while living by our Oliver & Bonacini's values & visions. The candidate will be involved in various aspects of the restaurant, which includes: leading the host team, assisting the Front of House team and other administrative duties. Additionally, the Maitre d’hôtel will act as a liaison to guests, colleagues and management to ensure a positive dining experience. The head host will leave a lasting impression with all guests through their professionalism and attention to detail.

• Greet and assign guests to table
• Interact with guests by creating and maintaining an NB/guest profile system and sharing information with all staff
• Ability to successfully handle guest complaints and responds to OpenTable comments
• Answer the phone and efficiently work phone system
• Communicates menu and wine list and any other changes to chefs and managers and ensures menus are always in perfect condition
• Manages the host log & maintains, cleans and restocks the host desk
• Communicates reservations, special requests and expected volume & business to BOH and FOH management
• Assist FOH team with duties such as resetting and bussing tables, passing canapés, etc.
• Generate Awareness at the Bay Street entrance
• Additional duties and responsibilities may be added.

•  A degree/diploma in hospitality or in pursuit of desirable
• 1-3 years working experience in a similar host or administrative capacity
• Strong knowledge of OpenTable Reservation system
• Work well under pressure; ability to handle multiple tasks simultaneously
• Self-starter, flexible, and able to work independently
• Strong organizational, communication & leadership skills
• Excellent food and beverage menu knowledge
• Excellent verbal and written communication skills and professional telephone etiquette
• Superior customer service skills in addition to impeccable personal presentation required

** We thank all applicants for their interest in Oliver & Bonacini Hospitality; however, only suitable candidates will be contacted to continue the application process. **

No calls from recruiters please!