Coat Check Attendant

  • Full-time

Company Description

Ready for the next chapter of your career? Why not make one of Canada's leading restaurant groups a part of it! We value relentless innovation and kick-ass creativity! We provide advancement through training and development and our hands on managers empower people and awaken ability through responsibility and respect. 

What’s in it for you? 

  • Competitive wages/salary packages 
  • Gratuity sharing 
  • A comprehensive group benefits program 
  • Training and development opportunities 
  • Staff dining discount 
  • RRSP matching program for managers

Job Description

Under the direction of the Events Management team, the Coat Check Attendant is responsible for collecting, storing, and returning coats and items dropped off by guests. With accurate organization the Coat Check Attendant provides efficient and prompt customer service to all guests before, during and after each event. 

PRIMARY DUTIES & RESPONSIBILITIES

  • Promptly greet and communicate with guests
  • Communicate and assist guests with the coat check process
  • Hang and organize coats within the numerical order system
  • Return coats and items using the numerical order system to guests in a friendly and efficient manner
  • Maintain and organize coat check area ensuring cleanliness at all times
  • Accurately complete paperwork referring to lost or stolen articles
  • Build and maintain relationships with management and team members
  • Additional duties as assigned or required

Qualifications

  • Strong customer service skills
  • Excellent verbal communication skills coupled with strong conflict, resolution and problem solving skills
  • Able to work efficiently, independently and as part of a team
  • Strong organizational skills with an ability to manage a variable work load
  • Strong attention to detail, cleanliness and organization
  • Able to stand and lift coats repeatedly over the course of a shift