Private Dining Liaison - Biff's Bistro

  • Full-time

Company Description

Ready for the next chapter of your career? Why not make one of Canada's leading restaurant groups a part of it! We value relentless innovation and kick-ass creativity! We provide advancement through training and development and our hands on managers empower people and awaken ability through responsibility and respect. 

What’s in it for you? 

- Competitive wages/salary packages 

- Gratuity sharing 

- A comprehensive group benefits program 

- Training and development opportunities 

- Staff dining discount 

- RRSP matching program for managers

 

Job Description

The Host/ Private Dining Liaison is responsible for delivering fantastic service living by our company’s values & visions. He/she is involved in various aspects of the restaurant, including leading the host team, assisting with training & coaching new hires and other administrative duties. Additionally, the Host/Private Dining Room Liaison will act as a liaison to guests, colleagues and management to ensure a positive dining experience.

PRIMARY DUTIES & RESPONSIBILITIES:

    • Liaise with the Private Dining team to ensure all
      details and information are communicated forward to management
      and Chef Bill
    • Track events monthly (ACC, Sony Centre, STLC etc.)
    • Create private dining packages in anticipation of events (printing menus, BEO's, ensuring pre-auth credit card forms are
      completed etc.)
    • Responsible for ordering office supplies and specialty paper
    • Office support for management (processing refunds, reprinting itemized receipts, updating staff phone list)
    • Gift Card inventory maintenance, processing and re-ordering
    • Oversees lost and found
    • Responsible for dividing FOH hourly and BOH hourly gratuities
    • Open table management - ensuring blocks are placed for closures/buy-outs etc., sheets are created for special events, maintaining NB files
    • Printing of all menus
    • Hours Mon-Friday 10:00am - Business decline (3:00pm - 4:00pm)

    •  

Qualifications

  • 1-3 years working experience in a similar host or administrative capacity
  • Strong knowledge of Open Table Reservations System
  • Practical working knowledge of Microsoft Office applications
  • Work well under pressure; ability to handle multiple tasks simultaneously 
  • Self-starter, flexible, and able to work independently 
  • Strong organizational, communication & leadership skills
  • Excellent Food and Beverage Menu Knowledge
  • Ability to multi-task, and change priorities constantly as needed in a fast-paced environment
  • Excellent verbal and written communication skills and professional telephone etiquette
  • Superior customer service skills in addition to impeccable personal presentation required

Additional Information

** We thank all applicants for their interest in Oliver & Bonacini Restaurants; however, only suitable candidates will be contacted to continue the application process. **