Host - Bannock

  • Toronto, Canada
  • Full-time

Company Description

Ready for the next chapter of your career? Why not make one of Canada's leading restaurant groups a part of it! We value relentless innovation and kick-ass creativity! We provide advancement through training and development and our hands on managers empower people and awaken ability through responsibility and respect. 

What’s in it for you? 

- Competitive wages/salary packages 

- Gratuity sharing 

- A comprehensive group benefits program 

- Training and development opportunities 

- Staff dining discount 

- RRSP matching program for managers

Job Description

Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.

PRIMARY DUTIES & RESPONSIBILITIES

  • Effectively manage guest flow to maximize seating capacity.
  • Communicate with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant.
  • Escort guests to their table, engage them in conversation and seat them accordingly.
  • Accurately take reservations and modify guest status in Open Table.
  • Develop a briefing sheet before each shift that will inform co-workers of shows/concerts, special events and NBs.
  • Possess a working knowledge of the restaurant trade area (location, surroundings, nearby attractions, directions, etc.).
  • Ensure that the front entrance, host stand and surrounding areas are fully stocked and free from clutter and debris.
  • Know all table numbers and maintain awareness of which servers are in each section.
  • Fill out detailed special request forms for birthdays, anniversaries, NBs, etc. and ensure that all co-workers are informed.
  • Maintain the cleanliness of the washrooms by completing checks regularly throughout shift.
  • Follow all food safety standards and systems.
  • Other duties as assigned or required.

Qualifications

 

  • A Degree/ Diploma in Hospitality or in pursuit of desirable
  • High attention to detail
  • Ability to remain calm under pressure while working in a fast-paced environment
  • Organizational skills and ability to multi-task
  • Strong oral and written communication skills
  • Ability to maintain a level of professional urgency and momentum
  • Minimum 1 year experience in customer service, restaurant experience considered an asset

Additional Information

** We thank all applicants for their interest in Oliver & Bonacini Restaurants; however, only suitable candidates will be contacted to continue the application process. **