Host - Yonge & Front
- Part-time
Company Description
Ready for the next chapter of your career? Why not make one of Canada's leading restaurant groups a part of it! We value relentless innovation and kick-ass creativity! We provide advancement through training and development and our hands on managers empower people and awaken ability through responsibility and respect.
With a stylish “see and be seen” bar, lounge and wraparound patio, O&B Yonge & Front is a destination spot for Toronto’s tastemakers, Bay Street’s movers and shakers, and neighbourhood locals alike. The expansive dining room is divided into cozy nooks, featuring a mix of communal tables, leather banquettes and high-tops, perfect for casual group dining, after-work drinks and date nights downtown.
The menu features fresh, seasonal pastas, salads, burgers, sandwiches and fire-roasted pizzas, along with globally and chef-inspired daily specials. For those who prefer to sip and snack, our bar bites, hand-crafted cocktails and curated wines are ideal for sharing and lingering in the lounge.
What’s in it for you?
- Competitive wages/salary packages
- Gratuity sharing
- A comprehensive group benefits program
- Training and development opportunities
- Staff dining discount
- RRSP matching program for managers
Job Description
Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.
PRIMARY DUTIES & RESPONSIBILITIES
- Develop a briefing sheet before each shift that will inform co-workers of shows/concerts, special events and NBs
- Possess a working knowledge of the restaurant trade area (location, surroundings, nearby attractions, directions, etc.)
- Ensure that the front entrance, host stand and surrounding areas are fully stocked and free from clutter and debris
- Effectively manage guest flow to maximize seating capacity
- Communicate with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant
- Communicate expected restaurant volume with the BOH to ensure all necessary preparations can be made
- Accurately take reservations and modify guest status in Open Table
- Know all table numbers and maintain awareness of which servers are in each section
- Fill out detailed special request forms for birthdays, anniversaries, NBs, etc. and ensure that all co-workers are informed
- Maintain the cleanliness of the washrooms by completing checks regularly throughout shift
- Escort guests to their table, engage them in conversation and seat them accordingly
- Follow all food safety standards and systems
- Other duties as assigned or required
Qualifications
- Previous experience in a customer service position
- High attention to detail
- A Degree/ Diploma in Hospitality or in pursuit of desirable
- Ability to remain calm under pressure while working in a fast-paced environment
- Organizational skills and ability to multi-task
- Strong oral and written communication skills
- Ability to maintain a level of professional urgency and momentum
- Minimum 1 year experience in customer service, restaurant experience considered an asset
Additional Information
** We thank all applicants for their interest in Oliver & Bonacini Hospitality; however, only suitable candidates will be contacted to continue the application process. **