Host - Yonge & Front

  • Part-time

Company Description

Ready for the next chapter of your career? Why not make one of Canada's leading restaurant groups a part of it! We value relentless innovation and kick-ass creativity! We provide advancement through training and development and our hands on managers empower people and awaken ability through responsibility and respect.

With a stylish “see and be seen” bar, lounge and wraparound patio, O&B Yonge & Front is a destination spot for Toronto’s tastemakers, Bay Street’s movers and shakers, and neighbourhood locals alike. The expansive dining room is divided into cozy nooks, featuring a mix of communal tables, leather banquettes and high-tops, perfect for casual group dining, after-work drinks and date nights downtown.

The menu features fresh, seasonal pastas, salads, burgers, sandwiches and fire-roasted pizzas, along with globally and chef-inspired daily specials. For those who prefer to sip and snack, our bar bites, hand-crafted cocktails and curated wines are ideal for sharing and lingering in the lounge.

What’s in it for you? 

  • Competitive wages/salary packages 
  • Gratuity sharing  
  • A comprehensive group benefits program 
  • Training and development opportunities 
  • Staff dining discount 
  • RRSP matching program for managers

Job Description

Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.

PRIMARY DUTIES & RESPONSIBILITIES

  • Develop a briefing sheet before each shift that will inform co-workers of shows/concerts, special events and NBs
  • Possess a working knowledge of the restaurant trade area (location, surroundings, nearby attractions, directions, etc.)
  • Ensure that the front entrance, host stand and surrounding areas are fully stocked and free from clutter and debris
  • Effectively manage guest flow to maximize seating capacity
  • Communicate with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant
  • Communicate expected restaurant volume with the BOH to ensure all necessary preparations can be made
  • Accurately take reservations and modify guest status in Open Table
  • Know all table numbers and maintain awareness of which servers are in each section
  • Fill out detailed special request forms for birthdays, anniversaries, NBs, etc. and ensure that all co-workers are informed
  • Maintain the cleanliness of the washrooms by completing checks regularly throughout shift
  • Escort guests to their table, engage them in conversation and seat them accordingly
  • Follow all food safety standards and systems
  • Other duties as assigned or required 

Qualifications

  • Previous experience in a customer service position
  • High attention to detail
  • A Degree/ Diploma in Hospitality or in pursuit of desirable
  • Ability to remain calm under pressure while working in a fast-paced environment
  • Organizational skills and ability to multi-task
  • Strong oral and written communication skills
  • Ability to maintain a level of professional urgency and momentum
  • Minimum 1 year experience in customer service, restaurant experience considered an asset

Additional Information

** We thank all applicants for their interest in Oliver & Bonacini Hospitality; however, only suitable candidates will be contacted to continue the application process. **