Oetiker provides customers with the peace of mind that their mission-critical components are reliably connected. We are a global leader in high-end connecting solutions for the vehicle industry and for high-value applications in industrial segments. Our expertise in high-quality clamps, rings, straps and quick-connectors ranges from powertrain and drivetrain applications to medical applications. We offer engineering, prototyping and testing support to quickly create comprehensive solutions for overcoming clamping and connecting challenges. With 1800+ employees in more than 30 countries and over 75 years of experience, we are the trusted, global, long-term partner for the world’s leading OEMs.

Position Summary
As a member of the Supply Chain team, you will be primarily responsible for managing logistics operations, including coordination with third-party warehouses.
In addition to logistics responsibilities, you are expected to gain a broad understanding of the overall supply chain, including customer service functions, in order to contribute to end-to-end process optimization and cross-functional collaboration

Essential Function

• Manage regular and ad-hoc purchase orders to suppliers using SAP.
• Enhance forecast and intake plans, and collaborate closely with suppliers to achieve targets.
• Work closely with freight forwarders to ensure timely deliveries.
• Handle import/export-related documentation within your area of responsibility.
• Support KPI improvements.
• Conduct inventory management activities.
• Manage ad-hoc or irregular logistics operations (e.g., returns, exports, damage investigations, and rework).
• Provide logistics expertise to the sales and marketing teams.
• Contribute to forecast accuracy through your insights.
• Coordinate with transportation providers to ensure timely and accurate shipment movements.
• Arrange special shipments as needed.
• Monitor and resolve shipping errors.
• Ensure the quality of services provided meets required standards.
• Develop and implement processes to improve supply chain efficiency and organization.
• Respond promptly and professionally to customer orders, inquiries, and complaints.
• Build and maintain trustworthy relationships through open and effective communication.
• Stay informed about customer needs and market trends as part of the Supply Chain team.
• Monitor and report significant changes in sales forecasts.
• Conduct monthly forecast updates and maintenance.
• Address demand-related issues in a timely and effective manner.
• Collaborate with internal and external partners to drive lean and Kaizen activities related to logistics and warehouse operations.
• Handle shipping procedures at the Nakamachidai office.
• Perform all other job-related duties as assigned by the immediate supervisor.
• Work with OEGR colleagues to understand customer-facing operations and support end-to-end process improvements.
• Demonstrate ownership, integrity, and proactive communication in daily tasks.
• Take initiative in identifying and implementing improvement opportunities across the supply chain to support profitable growth.

• College Degree or above
• Minimum of 3 years of experience in logistics operations, including import/export duties or a related role.

Predominant Knowledge, Skills, and Abilities

• Fluent in both Japanese and English (verbal and written).
• Familiarity with the entire supply chain process.
• Experience in supply chain, logistics, and import/export operations.
• Proficiency in SAP (especially the MM module).
• Ability to work effectively in a multinational and cross-functional team.
• Strong sense of responsibility, teamwork, and communication skills, with the ability to coordinate with others effectively.
• Logical thinking and strong analytical skills.
• Basic computer literacy.
• Proficiency in Microsoft Office applications.
• Advanced skills in Microsoft Excel (e.g., pivot tables, data analysis, basic to intermediate formula usage).
• Strong interpersonal skills and a collaborative mindset.
• Ability to see the big picture and contribute to company-wide optimization.
• Open to feedback and committed to continuous self-development.