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Position Summary: The Sales & Finance Administrator is responsible for managing sales administration and accounts receivable functions. This role involves handling quotations, contracts, pricing, account adjustments, customer masterfile, and part number management, as well as managing customer interactions and ensuring timely collection of receivables. The position requires collaboration with various departments, including sales, finance, and customer service, to ensure efficient and effective operations.

Key Responsibilities:

• Sales Administration:
  • Preparation and submission of quotations, including price creation, margin review, and tracking.
  • Perform contract review and manage customer scheduling agreements/amendments (price changes) and contracts.
  • Manage pricing files, analysis, surcharge, and rebate agreements.
  • Review and process account adjustments.
  • Manage part number files, create BOM, and communicate special instructions.
  • Manage and maintain customer master data in CRM & ERP.
  • Coordinate credit approval/credit limits with the finance department.
  • Understand customer requirements, receive and manage correspondence (RFQs, drawings, samples, PPAP, etc.), and work with relevant departments.
  • Provide inside support for sales engineers.
  • Resolve issues with customers.
  • Manage and track won/lost business and update, participate, and help develop sales forecasts.
  • General administrative duties.
  • Review, track, and control customer-specific requirements.
  • Ensure compliance with all applicable safety and environmental regulations.
  • Compliance with the Oetiker Management Manual – IATF 16949 & ISO 14001 EMS requirements.
  • Support on impo/expo activities
  • Provide support to Power Tool Center in the administrative activities such as: control of the tools received, invoicing, etc.
• Accounts Receivable:
  • Manage the accounts receivable process, including invoicing, payment processing, and collections.
  • Monitor and follow up on overdue accounts to ensure timely collection of receivables.
  • Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted.
  • Prepare and present regular reports on accounts receivable status and aging.
  • Collaborate with the finance department to resolve any discrepancies or issues related to accounts receivable.
  • Maintain accurate and up-to-date records of all accounts receivable transactions.

Knowledge, Skills, and Abilities:

• English and Spanish business proficiency preferred
• Strong administrative and computer skills (MS Office and CRM/ERP software).
• Detail-oriented with excellent communication skills (interpersonal and business writing).
• Knowledge of sales administration and accounts receivable processes.
• Ability to work independently without supervision.
• Good problem-solving skills.
• Knowledge of IATF 16949 is an asset.
• Additional Portuguese proficiency an advantage

Education and Experience:

• College Degree in business administration (preferred).
• 2-3 years of experience in sales administration, customer service, or related fields.
• Experience in accounts receivable management.
• Automotive OEM/ Auto-components/ Industrial OEM experience is an advantage.