Senior IT Process and Reporting Specialist

  • Full-time
  • Department: Finance & IT

Company Description

Oetiker provides customers with the peace of mind that their mission-critical components are reliably connected. We are a global leader in high-end connecting solutions for the vehicle industry and for high-value applications in industrial segments. Our expertise in high-quality clamps, rings, straps and quick-connectors ranges from powertrain and drivetrain applications to medical applications. We offer engineering, prototyping and testing support to quickly create comprehensive solutions for overcoming clamping and connecting challenges. With 1800+ employees in more than 30 countries and over 75 years of experience, we are the trusted, global, long-term partner for the world’s leading OEMs.

Job Description

As a Senior IT Process and Compliance Specialist, you will be responsible for the design, implementation, and monitoring of IT processes in accordance with ITIL , ISO20000 standards, TISAX and ICS. Your role will be crucial in ensuring that our IT function is compliant with both internal and external requirements.

Key Responsibilities:

  1. Design and Implement IT Processes: Develop and implement IT processes based on ITIL, ISO 20000 and TISAX standards to support the organization’s IT operations.
  2. Monitor IT Processes: Regularly monitor and review the effectiveness and efficiency of established IT processes, making recommendations for improvement where necessary to increase processes maturity.
  3. Ensure Compliance: Ensure that all IT processes are compliant with internal policies and external regulations. This includes conducting regular audits and coordinating with other departments for any necessary corrective actions.
  4. Reporting: Prepare and present reports on the status, performance, budget and compliance of IT processes to stakeholders.

Qualifications

  • Bachelor’s degree in IT, Computer Science, or a related field.
  • 5-7 years of experience in similar positions.
  • Certifications in ITIL and ISO 20000 are highly desirable.
  • Proven experience in designing, implementing, and monitoring IT processes.
  • Strong understanding of IT compliance and regulatory requirements.
  • Excellent reporting and presentation skills.

Additional Information

Oetiker is an equal opportunity employer.

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