Oetiker provides customers with the peace of mind
that their mission-critical components are reliably
connected. We are a global leader in high-end
connecting solutions for the vehicle industry and for
high-value applications in industrial segments. Our
expertise in high-quality clamps, rings, straps and
quick-connectors ranges from powertrain and
drivetrain applications to medical applications. We
offer engineering, prototyping and testing support to
quickly create comprehensive solutions for
overcoming clamping and connecting challenges.
With 1800+ employees in more than 30 countries
and over 75 years of experience, we are the trusted,
global, long-term partner for the world’s leading
OEMs.

Position Summary

Technical support engineer responsible for providing technical support of both Oetiker products and installation tools to customer, also provide interface between other Oetiker entities and customer regarding quality issues with the goal of meeting Oetiker and customer’s requirements.

Essential Functions

• Provide in-depth technical consultations and support for products to customers.
• Understanding the Customer needs and inputs from Sales teams to deliver technical solutions for various applications.
• Support project manager for key projects to ensure the final solution is delivered towards customer’s expectation and initial proposals.
• Conduct regular Product and Application Trainings for Internal and external personnel to develop technical competency and product awareness.
• Onsite customer installation of pneumatic and electronic tooling into high-end automated assembly lines
• Provide customer training and support of Oetiker installation tools remotely or at customer location.
• Repair tools either at OEK or customer location as required.
• Ordering spare parts for repair in communication with sales admin.
• Investigate quality issue at customer site and follow up in finding root cause.
• Communicate technical points with the relevant Oetiker functions at different entities for customer’s quality issues.

Knowledge, Skills and Abilities

• Excellent oral and written communication skill in both Korean and English
• Sense of responsibility, teamwork and positive spirit
• Comprehensive Knowledge of relevant Oetiker products and related customer’s applications

Education / Experience

• Bachelor in mechanical engineering preferred.
• Minimum 2 years engineering work experience (Automotive industry experience preferred).

* NO relocation available*