Oetiker provides customers with the peace of mind
that their mission-critical components are reliably
connected. We are a global leader in high-end
connecting solutions for the vehicle industry and for
high-value applications in industrial segments. Our
expertise in high-quality clamps, rings, straps and
quick-connectors ranges from powertrain and
drivetrain applications to medical applications. We
offer engineering, prototyping and testing support to
quickly create comprehensive solutions for
overcoming clamping and connecting challenges.
With 1800+ employees in more than 30 countries
and over 75 years of experience, we are the trusted,
global, long-term partner for the world’s leading
OEMs.

Position Summary

Responsible for service and customer support for Oetiker electronic and pneumatic tools, that are used with Oetiker clamps and rings, for customers in Japan.

 

Essential Functions 

• Programming support for common configuration of industrial networks
• Onsite customer installation of pneumatic and electronic tooling into high-end automated assembly lines
•  Provide customer training and support of Oetiker installation tools remotely or at customer location
• Assembly of new power tools and tool repairs within PTC department or onsite at customer location
• Analyze existing installation tools and make technical recommendations to improve overall performance
• Up to 25% travel requirement within Japan
• Ensure compliance with all applicable safety and environmental regulations
• Compliance to the Management Manual, IATF 16949, ISO 9001 & ISO 14001 requirements
• Coordination with cross functional teams (i.e. R&D, product marketing, logistics and sales)

• Knowledge, Skills, Abilities

• Extensive knowledge of Serial and Ethernet/IP Protocols for industrial equipment
• Extensive knowledge of PLC’s to interact with automated equipment
• Excellent written & verbal native language skills
• Proficient Computer skills (Microsoft Office, Excel, Power Point)
• Ability to understand electrical/electronic schematics （various electronical standards ）
• Create and maintain electrical/electronic schematics
• Ability to trouble shoot electrical/electronic problems (i.e. Multimeter, stripping wires)
• Able to provide detail troubleshooting explanations (why and how something was fixed)  Soft Skills - Customer Service mindset, self-starter, willingness to learn, team player
• You have good spoken and written English language skills.
• Project Management (good to have, not mandatory)
• CAD modeling and basic knowledge of SAP (good to have, not mandatory)
• Ability to understand mechanical alignment integration setup
• Native Japanese / Fluent English 

You have completed your education as an industrial electronics technician or mechatronics technician or electronics technician for automation technology and, based on this, completed education at college/university.

Japanese native level MUST

* NO relocation available*