Oetiker employees make strong connections every day. Whether it’s in the automotive industry or in medical technology:  our reliable solutions are used wherever it is important to securely connect different components. This is what our customers all over the world rely on. For about 1,800 colleagues in more than 30 countries, we are an employer that values diversity and offers reliability. When can we get in touch with you?

• Support technical sales team in new tool sales, integration and commissioning
  • Recommend optimal assembly solutions to sales account managers and customers, including Oetiker product, third party and integrated automated equipment 
  • Onsite customer installation of pneumatic and electronic tooling into high-end automated assembly lines
• Servicing of tools installed at customer sites
  • Develop and execute service strategy including, geographic coverage, customer response time, service revenue and customer satisfaction levels
  • Provide customer training and support of Oetiker tools remotely or at customer location
  • Tool repairs within PTC department or onsite at customer location
  • Responsible for inventory levels and data accuracy in Power Tool Center
• Compliance and Cross-functional co-ordination
  • Ensure compliance with all applicable safety and environmental regulations
  • Compliance to the ICM Master Manual – TS 16949 & ISO 14001 EMS requirements
  • Maintain library of technical data and information
  • Conduct VOCs and analyze existing installation of tools to make technical recommendations to R&D and Product Marketing to improve overall performance
  • Work closely with R&D, Product Marketing and Sales to ensure seamless launch of new products
  • Train sales team on new and existing tools and related topics
  • Work closely with other regional PTCs for knowledge sharing and for executing PTC process improvement projects
• Team management
  • Set targets, implement guidelines, and assist with any issues the team members may have
  • Ensure positive work environment, high motivation levels, and professional development of team members
  • Serve as the role model for the team

• You have completed 3 1/2 years of training in an electromechanical profession and, based on this, further training to become a state-certified technician (m/f/d)
• You have several years of professional experience in a similar position
• You have extensive knowledge of Serial and Ethernet/IP Protocols for industrial equipment
• You have extensive knowledge of PLCs to interact with automated equipment
• You know how to program e.g., Siemens Production System (SPS), Allen Bradley and all configuration of industrial networks
• You are able to understand, create and maintain electrical/electronic schematics
• You are able to trouble shoot electrical/electronic problems (i.e. Multimeter, stripping wires)
• You have proficient Computer skills (Microsoft Office, Excel, Power Point) and SAP knowledge
• You speak fluent English and German and can express yourself clearly in writing
• You are a team player, you are communicative and you have a customer-friendly demeanor
• You are ready to travel (30-50% of time) to our customer locations within Europe
• Prior team management experience (preferred)

• Flexible working hours
• Employee development
• Employer-funded pension
• Discounts (e.g. Hansefit)