Internship - Junior Customer Service Multilingual

  • Via Filippo Caruso, 23, 00173 Roma RM, Italy
  • Full-time

Company Description

Octorate is an all-in-one hotel SaaS company. We aim to bring hotel software technology to every structure in the world. 

Our Suite include PMS, Channel Manager, Booking engine and a lot of other features that help hoteliers to save time, effort and money. Octorate products are easy to set-up, easy to use and affordable  

Our mission is to promote and spread “informatics revolution” in the hospitality field without asking to our customer any specific skill or big investments. 

Our approach is simple, friendly, fast.

Job Description

6 month Stage  

• Communication by phone and email with hoteliers and problem solving

• Follow up on registrations, complaints

• Improve commercial relationship with the hoteliers

• Assist Customer Service Task Force Team where needed


• Bachelor or Master Degree student - University Agreement required

• Multilingual profiles welcome:  Fluent Italian,English and Spanish

• Previous experience in front office in OTA and/or Tour Operator is needed. 

• Organized- ideal candidate will handle a large volume of data and many different softwares. 

• Computer savvy: comfortable with MS.Office package and Gmail (Gdocs, Gcalendar, Gsites) 

• Self motivation and teamwork are mandatory.

Additional Information

Mon/Sat 8 hours: 9.00 -18.00 (1h lunch break) a future Sunday shift could be required at same timetable. Currently it's one Saturday every 4/6 weeks

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