Customer Success Manager Spanish Market

  • Via Filippo Caruso, 23, Rome, Lazio
  • Full-time

Company Description

Octorate is an all-in-one hotel SaaS company. We aim to bring hotel software technology to every structure in the world.
Our Suite include PMS, Channel Manager, Booking engine and a lots of others features that helps hoteliers to save time, effort and money. Octorate’s products are easy to set-up, easy to use and affordable to all properties.
Our vision and approach is the same, allow and promote a "revolution” in the hospitality market without ask any “big jump” to our customers, in term both economics than cultural, our way is simple, friendly, fast.

Job Description

• Communication by phone and email with hoteliers and be their problem solver.
• Follow up on registration, software set-up and configuration.
• Improve commercial relationship with the customer.
• Assist Customer Service Task Force Team.

 

 

Qualifications


• Fluent Italian, English and Spanish.
• Experience in front office
• Organized- ideal candidate will handle a large volume of data and many different software.
• Computer savvy: comfortable with MS.Office package and Gmail (Gdocs, Gcalendar, Gsites)
• Self motivation and teamwork are expected.

 

 

Additional Information

Mon/Fri  8 hours: 9.00 -18.00 ( 1h lunch break)
Experience required
Salary will be commensurate with experience

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