Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance 

We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices. 

With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian. 

Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise. 

Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients. 

Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines. 

Purpose of the Job 

You will play a key role in ensuring a smooth and efficient onboarding experience for our clients. Working closely with the Onboarding Assistant Manager, AML/KYC teams, and other internal stakeholders, you will support the onboarding of new clients, coordinate Business Acceptance activities, and help ensure all regulatory and operational requirements are met.

This is an excellent opportunity for someone with experience in Fund Services and Client KYC who enjoys working in a collaborative environment and is looking to further develop their expertise in client onboarding, AML/KYC, and fund administration.

Main Responsibilities

• Support the onboarding of new clients by coordinating activities across multiple internal teams and stakeholders.
• Assist with the preparation and completion of Client KYC onboarding files in line with regulatory requirements and internal policies.
• Monitor onboarding progress and proactively follow up on outstanding items to ensure onboarding milestones are achieved within agreed timelines.
• Prepare and manage onboarding documentation, including Service Agreements and supporting client documentation.
• Act as a point of contact for onboarding-related client queries, delivering a professional and responsive service.
• Support bank account opening processes for new clients, liaising with banks and relevant internal teams.
• Coordinate the incorporation of new client entities by working with notaries, banks, and external service providers where required.
• Prepare submissions and supporting documentation for presentation to the New Business Acceptance Committee.
• Assist in the preparation of meeting packs, minutes, and records relating to Business Acceptance activities.
• Support the preparation of client operating memoranda in partnership with Fund Accounting and Investor Services teams.
• Maintain accurate client records and onboarding data, ensuring documentation is complete, up to date, and appropriately tracked.
• Build strong working relationships with colleagues across Fund Administration, Investor Services, Fund Accounting, Compliance, and AML/KYC teams.
• Contribute to the continuous improvement of onboarding processes and the overall client experience.

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• Degree in Finance, Business, Law, Accounting, or a related field, or equivalent professional qualification.
• Professional qualification such as ACCA, CGI/ICSA, or equivalent would be advantageous.
• AML/KYC-related certifications would be beneficial but are not essential.

Knowledge, Skills and Experience

• Previous experience within Fund Services, Fund Administration, Client Onboarding, AML/KYC, or a similar financial services environment.
• Good understanding of AML, KYC, and regulatory requirements, ideally within Luxembourg or a comparable jurisdiction.
• Experience supporting client onboarding and business acceptance processes.
• Strong organisational and time management skills, with the ability to manage multiple priorities and meet deadlines.
• Excellent attention to detail and a commitment to delivering high-quality, accurate work.
• Strong written and verbal communication skills, with fluency in English.
• Ability to build and maintain effective working relationships with clients, colleagues, and external stakeholders.
• Confident working collaboratively across multiple teams and functions.
• Ability to handle confidential and sensitive information with professionalism and discretion.
• Proficient in Microsoft Office applications, including Outlook, Word, Excel, and Teams.
• Proactive and solutions-focused, with a willingness to learn new systems, processes, and regulatory requirements.
• Strong client service mindset with a commitment to delivering a positive onboarding experience.
• Ability to work independently while contributing effectively as part of a team.

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful.  These are:

• We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
• We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
• We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
• We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
• We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.

Equal Opportunities for Everyone

Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [email protected].

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.