About Oasis Africa Consulting:

We are a leading Human Capital management organization, delivering value to our Clients in Nigeria and across Africa. We offer services in areas such as; Recruitment & Assessment (Talent Sourcing), Staff Outsourcing (Talent Outsourcing), Learning & Development (Training) and Advisory.

Our consultants possess in-depth experience and knowledge in services that we offer, thereby translating to our thorough approach in service delivery.

About the client:

Our Client is a beverage company with strong growth plans, backed by international investors is seeking an IT Officer, who is ambitious to develop him/herself to an outstanding leader within the team.

Summary = Ensure that the Application  is deployed and manage accordingly, fulfills user requirements, End User Support and identifies and resolves system issues.

Reports =   IT Chief

The ”ERP-IT SUPPORT ADMINISTRATOR” role is to Implement, support, supervise and operate the organization ERP system through implementation and best support  practices.

·This includes Installations Configurations, patching and upgrading, and General IT Support.

·Creation of Employment ID for new staff, Creation of Big Magic Account for new BM Users, Error/Queries Solutions Support.

·Polycom Real Presence Group 500 Device Support and Maintenance,

·Video conference Meeting Schedule and Support across Spain, Peru (Lima), Egypt, African Countries for Board Meetings and Country Manager Reporting.

·Deployments and Support of  Video conference Applications (Blue Jeans, Zoom), which saves cost  for the  company

·Domain Configuration and User profiles integration to a new workstation on Client website

·Ensure that Application, Big Magic ERP software is deployed and manage accordingly, fulfills user requirements, and identifies and resolves systems issues.

·ERP Remote Support and General IT support across all the group; Agbara Plant, Lagos, Ibadan, Abuja and Onitsha depot.

·Ensure that Big Magic ERP deployment enhances operating systems, networks, communications, or other areas where it is deployed

·Servers Deployment, Installation, Configuration and Maintenance of Gen 8, 9 HP Servers.

·Power Backup Support and Maintenance (Inverters and UPS)

·General IT Support in BBC Depot and Head Office

·IT End User Support in Head Office and BBC Depot

·Management of BBC Software.

·ISP Support and follow up for good and reliable Internet Service.

AREA OF RESPONSIBILITY:

ADMINISTRATOR

·Ensure that Big Magic ERP software is deployed and manage accordingly, fulfills user requirements, and identifies and resolves systems issues.

·Support the organization IT software/Hardware process across the operational areas.

 Ensure that ERP deployment enhances the operations of the organization, networks, communications, and all Distribution Centers where it is deployed.

ACQUISITION & DEPLOYMENT

•Hardware/Software support, configuration and implementation.

•Assist with the setup of Big Magic ERP software and service providers as needed.

•Liaise with the IT Chief on Big Magic ERP Administration for prompt rectification of any problems or emergencies.

•Evaluate proposals in order to identify potential problem areas, and make the appropriate recommendations

OPERATIONAL

• Evaluate, Support, install, configure, and deploy IT applications, systems software and products enhancement to existing applications throughout the enterprise.

• Collaborate with IT Coordinator on the deployment of ERP software programs and applications.

• Ensure that Big Magic ERP integration into company systems captures all areas of day to day transactions in the organization with system compliance, and interface specifications.

SYSTEM TROUBLESHOOTING

•Perform daily monitoring and troubleshooting of the Big Magic ERP system; install and configure patches and upgrades as required.

•Network Monitoring and support.

•Prepare and deliver activity and progress reports on daily operations.

•Provide direction for the application support of ERP operations.

•Team work with IT Chief to deploy ERP software, support strategy and data management.

•End User and General IT Support

SECURITY

•Working with the IT Team to provide general IT Support and System Security

•Ensuring System is up to date

•Keeping Software antivirus active

Minimum requirements for the position:

Microsoft Certification: Microsoft Certified Professional MCP or CCNA or Comptia A+

Networking / Fiber Optics Certification

Experience  :

Experience in software administration, database management installations and Server configuration, able to work on linux os and Good understanding of mobile application and General IT Support and Implementation skill.

Knowledge  :

Extensive knowledge / technical expertise / qualified professional / etc.

Installation, Administration, software Management, Software development, Knowledge of Microsoft Database, ERP and Sql Server. Etc

Salary and Benefits 

• Pay/benefits are competitive based on industry standards