We are a leading manufacturer of building products in the outdoor living segment and conduct business with several Fortune 100 companies. 

Job Summary

Exciting opportunity to work with a leading manufacturer of building products in the outdoor living segment. The purpose of the position is to provide billing, customer service, and administrative support to a rapidly growing business involved with several Fortune 100 companies.

Our office is a casual work environment located in Richardson, TX and the hours of the position are 9a-5p Monday through Friday.

The position will have the following responsibilities

• Process invoices and credit/debit memos
• Will be required to learn other positions as they relate to the billing position to comprehend process flow and discern potential billing issues.
• Assist management with other duties as assigned.
• Assist in all day-to-day tasks related to billing and the accounting office.
• Professionally receive and handle calls regarding customer service, product line inquiries, and purchase orders. Direct calls to the necessary recipients as appropriate.
• Process customer purchase orders
• Create and send warehouse order acknowledgements to customers prior to shipment.
• Provide detailed product support to customers, distributors, and sales representatives.
• Maintain accurate customer information.
• Provide inside sales support for Sales Representatives.
• Review shipping documents to confirm accuracy and process invoices
• Process Reships, Freight Claims, Warranties, Custom Orders, etc.
• Research and request Credit Memos, Debit Memos, Cycle Counts, etc.
• Assist sales staff and customers with order/invoice questions and shipment tracking.
• Engage in day-to-day tasks related to customer service and office administration.

Preferred Qualifications & Skills

• Billing experience (at least 1 year preferred)
• Fast and Accurate keyboarding & 10 key skills (65 wpm + , 10,000 kph +)
• Proficiency with Excel, Word and Outlook required.
• Professional appearance and demeanor required.
• Must possess a positive attitude and willingness to learn and work in a team environment.
• Excellent oral and written communication abilities
• Must possess effective time management skills coupled with the ability to multi-task.
• Ability to work in a fast-paced environment.
• Bilingual a plus
• Microsoft Great Plains software experience a plus

If you want to be part of a high-performance organization that’s committed to expanding your career as we expand our business, apply today

All your information will be kept confidential according to EEO guidelines.