OUTsurance is a world-class, fast growing short-term & life insurer based in Centurion. You always get something OUT, in that we are vibrant, successful and values orientated with an awesome dynamic culture that aligns its business with its core values of Awesome service, Passionate, Honest, Human, Dynamic and Recognition. Bench positions has recently become available for Desktop Buildings Assessors.

As the OUTsurance Claims Desktop Assessor (Buildings) you will be responsible for assessing, validating and finalising personal lines and business claims.

We currently have bench positions for Desktop Buildings Assessors within the Centurion region

 Responsibilities:

• Validate all incidents and claims
• Meeting with clients, witnesses etc.
• Finalise all reports and administration (reports, scanning, photographs etc.)
• Liaise with service providers
• Make the decision, all administration and telephonic queries arising around that.
• Handling and resolving all queries and problems from service provider and clients.
• Conduct all the above to the required performance and quality standards that are in place.

• Matric is essential
• Valid Driver’s Licence
• A degree in Civil Engineering or Quantity Surveying is essential.
• FAIS Accreditation or a FAIS recognized qualification will be highly beneficial.

Minimum Experience:

• Construction or building related experience
• Building/ Construction/ Plumbing or Electrical/Electronic related experience
• Face to Face Client services experience
• Investigation/Assessing experience, especially in a short-term insurance industry. Preferably Buildings Assessing experience.

Skills and competencies:

•  Excellent interpersonal and communication skills (verbal and written)
• Computer literacy is essential
• Investigative know-how is essential
• Conflict handling
• Self-disciplined and self-motivated (must be able to work independently)
• Problem solving/initiative
• Negotiating
• Stress tolerance
• Tenacity and resilience
• Be an analytical thinker with investigative instincts
• Customer service oriented
• Deadline and results oriented
• Attention to detail
• Takes ownership and responsibility
• Adaptability

Additional Information:

An ideal candidate will be able to align their personal work values to the OUTsurance values of Awesome Service, Passionate, Honest, Human, Dynamic and Recognition.

A track record of being enthusiastic in dealing with people in a stressful, deadline orientated environment is essential.

Must be willing to travel locally with a valid driver’s license when required. In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.