Life & Funeral Claims Administrator

  • Centurion, South Africa
  • Full-time
  • Skillset: Life & Funeral Claims Administrator
  • FAIS: Non-Financial Advice Giving Role

Company Description

OUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work for us.

Job Description

To facilitate the OUTsurance Life & Funeral product, Life & Funeral Claims Administrators are needed to provide dedicated, value-orientated assistance, hence the position of Life & Funeral Claims Administrator emerged. The duties include, but is not limited to:

  • Handle Admin and follow up concerning Life and Funeral claims
  • Dealing with queries with Life & Funeral clients and service providers
  • Liaise with service providers and assessors
  • Conduct all the above to the required performance and quality in place
  • Handling all claims in a professional and proficient manner


  • Minimum Matric/Grade 12 equivalent
  • Previous Administration experience with Life & Funeral Claims will be beneficial

Required Competencies & Personal Attributes:

  • Customer service oriented
  • Good communication skills (verbal and written)
  • Good interpersonal skills
  • Computer literate
  • Organised,
  • Self-disciplined
  • self-motivated
  • Dealing with clients in an empathetic way
  • Passionate about dealing with different scenarios and people, in a Deadline and results orientated environment.
  • Attention to detail
  • Takes ownership and responsibility
  • Excellent administration skills
  • Stress tolerant
  • Willing to work on performance based remuneration system

Additional Information

An ideal candidate will be able to align their personal work values to the OUTsurance values of awesome service, dynamic, honest, human, passionate and recognition. 

In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.

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