OUTsurance is a customer-centric financial services company with a global footprint. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work for us.

Do you want to be a key part of building the next generation of web and mobile based insurance apps and platforms?  Do you love deeply understanding a user problem and finding a solution that they say ‘just works’?  Come and join us as a UX designer at OUTsurance and help us build amazing user experiences for our staff and customers.

Responsibilities not limited to the below:

• Gathering, understanding and synthesising user and business needs which will in turn be translated into logical, helpful user experiences.
• Facilitate discussions around wireframes with stakeholders in an iterative manner and therefore improve them to facilitate discussions and improvements.
• Doing the wireframes while working with existing design system constraints and finding creative solutions to interaction problems that balance the needs of business with the current technology stack while not compromising on the user experience.
• Strong ability to advocate for the end-user in discussions with business and technical teams.
• Establishing, maintaining, designing and updating wireframes to suit the guidelines, components, best practices and standards for the internal system.
• Facilitate and/or assist in preparing and conducting user testing to validate wireframes and user journey and flows.
• Ability to be well-versed in the industry best practices and standards.

The ideal candidate should possess the following competencies:

• You must be comfortable wire framing on a daily basis as that will be the core of your work.
• You are receptive to constructive criticism, is adaptable and collaborative.
• You can communicate and articulate your thoughts and ideas clearly.
• You are a team player and can work in a team environment with a collaborative spirit.
• You engage with fellow team members, offering ideas and assist where required.
• You are comfortable working autonomously, don’t require micromanagement and is self-motivated.
• You take initiative and drive change.
• You have a user-centric mind-set and are dedicated to solving problems.
• You can work under pressure and tight deadlines.
• You have an analytical brain,  pay attention to detail and take pride in the work you deliver
• You are not uncomfortable with ambiguity.

Essential  

Technical Skills:

• 4+ years of experience in UX or related field – specifically web and mobile app.
• Strong portfolio showcasing your UX thinking and capabilities.
• Strong wire framing skills.
• Using Figma to wireframe and prototype.

Advantageous

• Related qualification 

An ideal candidate will be able to align their personal work values to the OUTsurance values of Awesome Service, Passionate, Recognition, Honest, Human and Dynamic. Enthusiastic in dealing with challenges in a stressful, deadline orientated environment is essential.

In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.