Field Support Technician I

  • Contract

Company Description

We are a global distribution company currently seeking a Field Support Technician to join our team in Richmond, VA.

Job Description

  • Moving, installing, replacing and testing computer equipment
  • Performing software installations and updates
  • Training users
  • Conducting preventative maintenance
  • Preparing reports and conducting audits
  • Performing routine trouble-shooting and problem resolution and providing routine support for customers using software and systems
  • Will apply images to laptop and desktop computers
  • Configure and install network attached and local printers
  • Ship IT equipment to remote locations
  • Provide telephone support for system installation and testing
  • Provide documentation related to system builds and installations

Qualifications

  • 2+ yrs experience as a Field Service Technician
  • 1+ yrs of Customer Service experience
  • Strong knowledge of computers
  • High School Diploma or GED
  • Legal authorization to work in the US

Additional Information

  • 2 Month Contract +/-
  • Pay: DOE
  • Shift: Mon-Fri, 8:00AM - 5:00PM

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