About O-I 

We are reimagining the glassmaking process, we are not afraid to push boundaries as we transform an industry that has manufactured glass in nearly the same way for over 100 years. We threw away the play book and went about designing and implementing new technology, innovating processes and bringing new benefits to our customers. This is just the beginning as we expand our offering and implement future technologies across our operations.

We are part of O-I, who with 25,000 + employees and an unparalleled footprint spanning 70 plants in 20 countries, provides us with the opportunity to make an impact on a global scale.

JOB SUMMARY

Global Cash Processing (Invoice to Pay) plays a pivot role to lead and optimize our cash processing operations. This position will play a crucial role in driving efficiency, ensuring regulatory compliance, and implementing innovative solutions to ensure efficient and timely handling of cash transaction. The individual strategic vision and detailed process knowledge will be instrumental in enhancing our financial operations, providing expert guidance, and supporting the organization's overall financial goals execution.

SCOPE AND IMPACT

This role contributes by providing specialized knowledge, team management, and insights to enhance cash processing and handling operations by aligning global procedures across country groups and serving as main point of contact for Treasury team to optimize cash strategies. The Global Cash Processing SME ensures compliance and standardization of processes across all regions. The individual will drive cost savings and improve cash flow management, mitigate financial risks, and implement advanced technology solutions. This role will enhance financial accuracy and support strategic planning.

MAIN ACCOUNTABILITIES

Cash Processing Strategy Optimization and process execution:

• Develop and implement a global cash processing operation strategy in collaboration with cross regional and functional teams to optimize cash management operations.
• Identify and drive process improvements to enhance efficiency and effectiveness of the overall cash processing process, reduce transaction-related costs, and improve overall cash flow visibility.
• Drive collaboration with cross-functional teams and third-party partners to implement best in class practices and drive process efficiency. Establish, execute, document and maintain global standards for cash processing procedures ensuring the right levels of controls.
• Owner of payment projections for cash flow forecast and management, critical to achieve OI’s financial targets and to manage cash effectively across the regions.

Technology Integration and Innovation:

• Collaborate with IT teams to evaluate, implement, and optimize cash processing technologies.
• Explore and recommend innovative solutions to enhance cash processing efficiency and accuracy.

Third-Party Relationship Management:

• Act as the primary liaison between the GBS team and the third-party service provider responsible for running the cash processing operations.
• Foster strong relationships, conduct regular performance reviews, and ensure adherence to service level agreements (SLAs) according to the contracted framework.

Subject Matter Expertise:

• Serve as the go-to expert on cash processing operation, offering insights and guidance to both internal teams and external partners.
• Stay current with industry trends and emerging technologies related to cash processing operation.

Issue Resolution:

• Investigate and resolve complex issues related to cash processing operation, payment discrepancies, vendor inquiries, payment rejections and notification of any failure on the execution of payments.
• Provide timely and effective solutions to ensure continuous process flow.
• Escalate payment discrepancies or issues to relevant departments or individuals for resolution for critical matters that require appropriate attention and to be resolved effectively within the organization.

Compliance and Risk Management:

• Monitor compliance with internal policies, regulatory requirements, and industry standards related to invoice to pay process.
• Identify and mitigate risks associated with cash handling and processing by implementing and enforcing robust controls within the cash handling and processing operation.
• Implement controls to prevent fraud, theft or errors in cash transactions.

Performance Metrics:

• Establish and periodically track key performance indicators (KPIs) to measure the effectiveness and efficiency of the cash processing operation. Ensure KPIs stay relevant and reflect operation execution and complexity properly.
• Lead implementation of performance improvement initiatives based on data-driven insights.

Desktop Procedure (DTP) Approval:

Ensure consistency and accuracy in day-to-day operations by leading and approving periodic update of desktop procedures (detailed step-by-step guides for executing specific tasks within the Invoice to Pay process).

EDUCATION AND EXPERIENCE

• Bachelor's degree in finance, accounting, business administration, or a related field.
• Excellent English communication skills, both written and verbal.
• 3 to 5 years of proven expertise in global invoice-to-pay related processes within a shared services environment.
• Specific cash processing operation experience is preferred.
• Strong understanding of strategic third-party vendor management and collaboration.
• Strong and proven analytical and problem-solving skills.
• Ability to work collaboratively in a fast-paced, global team environment.
• Exceptional communication and interpersonal skills.
• Familiarity with ERP systems (e.g., SAP, OCR, Invoice Processing systems) and invoice automation tools.
• Analytical mindset with a focus on data-driven decision-making.
• Experience in a global, multi-currency environment is a plus.