At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

Behavioral Health Counselor/Case Manager 

Full Time (36 hours per week)

Schedule: Monday-Friday, hours will be between 9:00 AM and 6:00 PM

Required: 

• Bachelor's degree in behavioral health
• Valid State of Illinois driver’s license
• Current auto liability insurance

The Behavioral Health Counselor reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Behavioral Health Counselor provides individualized support to clients in permanent supportive housing, helping them maintain stable housing and work toward greater independence. The role coordinates services and connects clients with behavioral health, healthcare, benefits, employment, and other community resources.

Key responsibilities include:

• Develop individualized service plans and support client goals.
• Connect clients with behavioral health, medical, and community resources.
• Assist with benefits, transportation, employment, and other social-service needs.
• Support housing stability, including lease compliance and landlord communication.
• Provide crisis support and resource navigation.
• Coordinate care with healthcare providers, housing programs, and community agencies.
• Maintain accurate documentation of services, referrals, and client progress.

Minimum Requirements:

Education:

• Bachelor’s in Behavioral Health

Licensure:

• All NM, Ben Gordon Center (WR849) employees, at point of hire and annually, are required to have a valid State of Illinois driver’s license, current auto liability insurance, and an annual driving abstract

Behavioral Attributes:

• Advance verbal and written communication skills

Preferred:

• One year of experience interacting with clients in an outpatient setting

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. 

Background Check 

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. 

Artificial Intelligence Disclosure 

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.  

Benefits 

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. 

Click on or copy and paste URL to your browser to view detailed benefits information https://jobs.nm.org/benefits  

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.  

If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.