At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

The Project Manager II reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Project Manager is responsible for leading projects targeted at advancing the goals of the Northwestern Medicine Strategic Plan with an emphasis on institutional level initiatives that integrate people, process and technology. PMs use project management, change management, meeting facilitation, communication skills and other skills in advancing these efforts.

Responsibilities:

• Manage small to large scale enterprise project using strong project management and interpersonal skills to effectively coordinate all aspects of a project
• Support and collaborate with other project leaders on integrated initiatives
• Lead teams to translate generalized customer business goals and objectives into concrete strategy and tactical plans
• Utilize and apply an understanding of budgeting, project management and resource management to assigned projects
• Apply NMHC project management and change management methodologies
• Demonstrated presentation and written communication skills
• Apply strong facilitation skills to lead project meetings
• Has the ability to deal with a changing environment and to lead/facilitate and manage change efficiently and effectively where appropriate.
• Collaborate with other system functions as required on projects Collaborate with other system functions as required on projects (e.g., IT, Quality, Analytics, Patient Experience, etc.)
• Coach leaders on the application of project management methods and/or best practices.
• Participate in system-wide training efforts on project management methodology.
• Provides project management support for multiple clinical quality improvement initiatives and outcome-focused projects.
• Manages project activities, including issue resolution, documentation, data analysis and modeling, and project status reporting.
• Leads, facilitates, and participates in meetings with clinical sponsors, leaders, and key stakeholders.
• Collaborates across departments and disciplines to ensure alignment of project plans and achievement of clinical quality objectives.
• Identifies risks, barriers, and issues affecting project success and escalates concerns appropriately and in a timely manner.
• Supports and coordinates change management activities for clinical initiatives, including pilot implementation, workflow optimization, stakeholder engagement, and incorporation of user feedback to enhance operational processes and technology adoption.

Minimum Requirements:

Education:

• Bachelor’s Degree or 5 years of relevant experience in lieu of degree
• Familiarity with clinical quality and performance benchmarking databases, including Vizient.
• Experience working in an acute care clinical environment with demonstrated ability to support complex clinical initiatives and project management activities.
• Knowledge of healthcare quality metrics, performance improvement methodologies, and clinical operations.
• Ability to collaborate effectively with physicians, clinical leaders, and interdisciplinary teams.

Experience:

• Additionally, must have 3-7 years of relevant project management knowledge and expertise. Demonstrated ability to effectively establish and maintain working relationships with peers and constituents at all levels of the organization.

Behavioral Attributes:

• Demonstrated ability to manage and execute multiple engagements concurrently
• Proven facilitation / presentation skills to Senior executives
• High level of energy and enthusiasm
• Flexible/adaptable – ability to work with diverse group of healthcare professionals in a matrix environment
• Proven software competencies (MS Office Suite, and project management applications)

Preferred:

• MBA/MHA
• Specific domain expertise such as EMR, revenue cycle, supply chain, process improvement
• Project management certifications
• Clinical Background

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. 

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.