At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

The Intake Coordinator HME reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

• Under the direction of the Director of Home Medical Equipment the Intake Coordinator is responsible for receiving referrals requesting the level of service in the continuum of care. Review the patients’ chart to obtain demographic, insurance and relevant clinical information.  Verify the orders and health insurance benefits meet the qualification requirement to receive Home Medical Equipment according to Medicare, Medicaid and third party payer guidelines.

Responsibilities:

• The Intake Coordinator is responsible for gathering information of new referrals, identify Home Medical Equipment needs of patients, obtain orders from the patient’s physician, and to begin the smooth transition from the hospital environment to the home setting.
• The intake coordinator has direct contact with Physicians, Nurses, and Discharge planners to coordinate patient needs and the delivery of Home Medical Equipment in a timely matter. 
• The Intake Coordinator negotiates contracts/payments with third party vendors not contracted with CHS if the patient meets criteria for Home Medical Equipment services.
• Other duties as assigned by Home Medical Equipment Manager. 

Required

• High School diploma or equivalent
• Strong communication skills in speaking and writing
• Computer experience

Preferred

• Associates Degree or higher
• Experience in Home Medical Equipment

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. 

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.