At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

The Simulation Operations Specialist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

• Provide support in establishing and achieving simulation-based education that aligns with strategic organizational goals.  This includes technical support for all simulation operations, and repair of patient simulators (software and hardware), task trainers, and related multimedia peripherals as well as software programming of scenarios.

Responsibilities:

• Provide technical support for all simulation operations, including preparation, maintenance, and repair of patient simulators (software and hardware), task trainers and related multimedia peripherals.
• Support the development and implementation of simulation-based education.
• Serve as simulator operator by testing and running scenarios together with simulation facilitators.
• Support the use of digital media and provide technical support for computer-based multimedia systems and their components.
• Program simulator software with clinical scenario parameters. 
• Ensure appropriate set up & breakdown/clean up (moulage, staging) of simulation environment, equipment, and supplies.
• Role played in simulated scenarios as necessary.
• Conduct inventory and maintain supplies, media, materials related to simulation and equipment at an adequate level as budget allows in an organized manner.
• Ensure simulation equipment functionality, security, and safety and/or appropriately troubleshoots, removes, disposes, or repairs equipment.
• Recommend replacements or new purchases of simulation-related equipment or supplies to Director.
• Train Simulation Facilitators and other simulation users in the operational/technical aspects of simulation.
• Schedule simulation experiences. 
• Maintain safe, organized and efficient simulation center(s).
• Interface with the equipment manufacturers regarding equipment operation, troubleshooting and system problems; maintain record of repairs and updates.
• Maintain proficiency in existing and emerging quality, safety, and simulation technologies
• Assure compliance with program policies and procedures. 
• Assists with the development of communication tools related to simulation (i.e. newsletter, corridors, and team site).
• Collect and coordinate data in support of simulation activities.
• Maintain data confidentiality and security.
• Assist or provide visitors and guided tours.
• Other duties as assigned

Required:

• Bachelor’s degree or bachelor’s in progress with completion within three years of assuming role AND Two-years’ experience in a healthcare simulation OR
• Five-years’ experience in a healthcare simulation or equivalent
• Proficiency in the use of audio/visual equipment
• Proficiency with PC and MAC applications including Microsoft Office Suite
• Working knowledge of the following areas:
  • Standard medical equipment (such as IV pumps, ventilators, hospital beds)
  • Installation, configuration, operation and troubleshooting of patient simulators.

• North Region Only:  Valid government-issued driver’s license

Preferred:

• Certified Healthcare Simulation Operations Specialist 
• Working knowledge and operations of medical simulation technologies & devices (such as Laerdal, Gaumard, CAE, KBPort, AV systems)

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. 

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.