At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

The Operations Coordinator reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities

• Monthly monitoring of statistical targets. Including E&M level of services billed, use of modifiers (example, G2211), TCM visit volumes, and Medicare Annual Wellness Visits (AWV) volumes.
• Communicates with clinical and administrative leadership across NMG to develop educational programs that address identified opportunities to improve billing coding accuracy and level of services billed.
• Provides at-the-elbow support to physicians and APPs to address questions and trends in professional billing and coding.

Required:

• Strong Microsoft Office skills (Word, Excel, PowerPoint)
• Excel verbal, written, and presentation skills
• Demonstrates critical thinking skills
• Excellent interpersonal skills

Preferred:

• Educational training / experience
• Epic, Billing and Coding experience
• Bachelor’s degree in related field (MHA, HIM), or currently enrolled in related program (AHIMA, RHIT, HIM)

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.